Windows Live Mail stopped working after last Windows 10 update

Anonymous
2020-08-20T19:02:14+00:00

Since the last update of Windows 10, when I open Windows Live Mail every message produces "Message cannot be displayed." I tried running the "repair" utility, but nothing changed. Is this a widespread issue? I really liked Live Mail and had a lot of messages saved that I can no longer access. HELP!

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-08-20T19:33:24+00:00

    Hi JamesMcVoy Good day.

    I am Louie, a Microsoft Community member and a fellow Windows 10 user like you. I hope I can help you on your concern.

    Its possible the Windows Live Mail got corrupted after the update, please perform the following below in the registry:

    1. click Windows Key + R (to open run)
    2. in the run type and enter: REGEDIT
    3. Go to Computer > HKEY_CURRENT_USER > SOFTWARE > Microsoft > Windows Live Mail
    4. Create these 3 DWORD entries (if they didnt exist) or change to 1 if they exist

    RecreateFolderIndex = 1

    RecreateStreamIndex = 1

    RecreateUIDLIndex = 1

    1. Restart Windows Live Mail.

    Sincerely

    Louie

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  2. Anonymous
    2020-08-27T20:24:30+00:00

    Thank you. I have been transferring my contacts to my webmail account, so have not tried your suggestion yet. Will try it soon.

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  3. Anonymous
    2020-09-09T18:25:39+00:00

    This worked!!! Thank you so much!

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  4. Anonymous
    2020-09-17T20:44:11+00:00

    Worked like a champ!  Thank you!

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  5. Anonymous
    2020-09-18T10:57:18+00:00

    Sorry to say this did not work. I still get the message that my emails "cannot be displayed."

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