Louie,
I followed the directions but after I reboot it does not work. Two of the lines I added went back from 1 to 0
I added these 3 DWORD names as I did not see any. I did not change anything else.
Can you tell me what I must do?
Please see pics.
Windows Live Mail stopped working after last Windows 10 update
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
Since the last update of Windows 10, when I open Windows Live Mail every message produces "Message cannot be displayed." I tried running the "repair" utility, but nothing changed. Is this a widespread issue? I really liked Live Mail and had a lot of messages saved that I can no longer access. HELP!
Windows for home | Windows 10 | Windows update
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
155 answers
Sort by: Newest
-
Anonymous
2020-11-19T18:16:26+00:00 -
Anonymous
2020-11-19T17:47:14+00:00 Hello Dave,
You have changed the DWORD names rather than their values. When you edit the DWORD change the Value data from 0 to 1 and click OK. You will also need to change back each of your DWORD names to what they were. Then you'll be good to go!
-
Anonymous
2020-11-19T14:38:48+00:00 Dave:
I'm a low-tech guy but I have a feeling I see a mistake in the image you attached. Very busy today--can you wait till tomorrow? If so, email me direct (if you can send emails at the moment) with the image to remind me tomorrow, at ******@hnotk.com and I'll do my best to sort this for you. If you can't email, send another message to me via the community board TOMORROW (otherwise I'm liable to forget).
Mike
-
Anonymous
2020-11-19T14:06:11+00:00 I followed the instruction but it is not working. Can you tell me what I did wrong? Thanks.
-
Anonymous
2020-11-19T06:39:48+00:00 After my desktop automatically applied the Windows 10 update 2020-11 (KB4586781), messages could not be sent or received (Windows Live Mail Error ID: 0x800C013E). This registry fix did the trick! Back in business, thanks so much!!