Windows Live Mail stopped working after last Windows 10 update

Anonymous
2020-08-20T19:02:14+00:00

Since the last update of Windows 10, when I open Windows Live Mail every message produces "Message cannot be displayed." I tried running the "repair" utility, but nothing changed. Is this a widespread issue? I really liked Live Mail and had a lot of messages saved that I can no longer access. HELP!

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

155 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2021-05-13T08:41:10+00:00

    Same here. windows 10 is an international disaster and a complete waste of money. Utter childish ****.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2021-05-03T19:20:39+00:00

    What I mean by crash, it will close for no reason.

    When I open it back it will have a lot of blank  emails, that I have deleted, back in the inbox.

    They say that the content could not be found.

    This problem started about a week or ten days ago and happens often.

    The suggested fix does not work in my case. The words are listed but when I change the 0 to 1 they change back to zero.

    Any suggestions on this problem?

    Was this answer helpful?

    0 comments
  3. Anonymous
    2021-05-03T18:06:53+00:00

    Louie, I have to do this manually several times a day because the registry changes the DWORD values back to 0.  I also cannot send attachments in my emails.  Any help would certainly be appreciated.  Thanks

    Was this answer helpful?

    0 comments
  4. Anonymous
    2021-05-03T17:55:14+00:00

    I've got as afar as Live - but no live mail just Roaming

    Was this answer helpful?

    0 comments
  5. Anonymous
    2021-05-01T04:02:17+00:00

    Hi JamesMcVoy Good day.

    I am Louie, a Microsoft Community member and a fellow Windows 10 user like you. I hope I can help you on your concern.

    Its possible the Windows Live Mail got corrupted after the update, please perform the following below in the registry:

    1. click Windows Key + R (to open run)
    2. in the run type and enter: REGEDIT
    3. Go to Computer > HKEY_CURRENT_USER > SOFTWARE > Microsoft > Windows Live Mail
    4. Create these 3 DWORD entries (if they didnt exist) or change to 1 if they exist

    RecreateFolderIndex = 1
    RecreateStreamIndex = 1
    RecreateUIDLIndex = 1

    1. Restart Windows Live Mail.

    Sincerely
    Louie

    --- Updated on 5/1/21 and no emails could be received/sent. Did exactly as instructions above. Worked perfectly! Thank you Louie.

    Was this answer helpful?

    0 comments