Windows Live Mail stopped working after last Windows 10 update

Anonymous
2020-08-20T19:02:14+00:00

Since the last update of Windows 10, when I open Windows Live Mail every message produces "Message cannot be displayed." I tried running the "repair" utility, but nothing changed. Is this a widespread issue? I really liked Live Mail and had a lot of messages saved that I can no longer access. HELP!

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-12-17T01:03:17+00:00

    Windows 10 Mail will not sync.  My mail is there when I start the program but then all the mail disappears and hangs.

    This seemed to happen after the 20H2 update to Windows 10.   Come on Microsoft fix this issue now.  This is very frustrating.

    Any solutions as the previous solutions do not work.

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  2. Anonymous
    2020-12-14T20:37:07+00:00

    I have the same issue. Windows Live Mail does not exist in the registry.

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  3. Anonymous
    2020-12-14T18:21:22+00:00

    I could not find the repair option in the registry to fix my issue ,no Microsoft live mail option 

    to change the values suggested.

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  4. Anonymous
    2020-12-14T17:32:16+00:00

    Thanks Louie,

    I got up to step 3, but under "Microsoft" there is no "Windows Live Mail" option. There is a "Windows Mail Setup". What is best course of action in this case? Do i Create the DWORD entries under the mail setup folder? How do i get the "Windows Live Mail" option back? Perhaps I need to uninstall and reinstall? Please let me know.

    Thanks in advance,

    S

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  5. Anonymous
    2020-12-13T21:29:46+00:00

    The fix only worked for new e-mail,   It did not work for old e-mail I had prior to the fix. 

    Apparently you are having multiple problems.  At least one has been fixed.  Unfortunately, I'm a long way from being a techy, so I some soul far more knowledgeable than I will have to help you with the rest.  Sorry.  Wish could offer more.

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