Windows Live Mail stopped working after last Windows 10 update

Anonymous
2020-08-20T19:02:14+00:00

Since the last update of Windows 10, when I open Windows Live Mail every message produces "Message cannot be displayed." I tried running the "repair" utility, but nothing changed. Is this a widespread issue? I really liked Live Mail and had a lot of messages saved that I can no longer access. HELP!

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2021-02-25T13:05:23+00:00

    Hi, this recommendation has been posted for weeks yet, like many others, I get to find the windowsLiveMail tag - and it doesn't exist.

    Am I missing it/is it somewhere else/is there another solution, haven't had Windows Live Mail since Oct 2020 update...?

    Exasperating!!!

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  2. Anonymous
    2021-02-24T02:00:15+00:00

    Those instructions fixed mine..........but some finer details were left off. Hopefully these will help some people.

    When you go to HKEY_CURRENT_USER>SOFTWARE>Microsoft>windowsLive Mail, right click and select NEW......Do this 3 times.......One for each of the Recreate files........DO NOT TYPE =1 in the description.

    After you have the three new files showing, double click on each of them......a box will appear.......change the VALUE DATA to 1 against HEXADECIMAL

    That should be it.

    It worked for me

    Thanks but I don't have Windows Live Mail in there.

    Do I make one?

    Is this for Windows 10 Mail program?

    I don't have Live Mail

    thanks

    Kalyan

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  3. Anonymous
    2021-02-24T00:12:10+00:00

    Those instructions fixed mine..........but some finer details were left off. Hopefully these will help some people.

    When you go to HKEY_CURRENT_USER>SOFTWARE>Microsoft>windowsLive Mail, right click and select NEW......Do this 3 times.......One for each of the Recreate files........DO NOT TYPE =1 in the description.

    After you have the three new files showing, double click on each of them......a box will appear.......change the VALUE DATA to 1 against HEXADECIMAL

    That should be it.

    It worked for me

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  4. Anonymous
    2021-02-23T23:57:44+00:00

    I cannot find Windows Live Mail in this step Go to Computer > HKEY_CURRENT_USER > SOFTWARE > Microsoft > Windows Live Mail

    My Mail program loads up but gets hung up after populating emails.

    I cannot work with the program at all.

    Please help

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  5. Anonymous
    2021-02-18T18:08:02+00:00

    Since the last update of Windows 10, when I open Windows Live Mail every message produces "Message cannot be displayed." I tried running the "repair" utility, but nothing changed. Is this a widespread issue? I really liked Live Mail and had a lot of messages saved that I can no longer access. HELP!

    Same Issue on the latest update. Worked like a champ!!

    You would think someone in the update unit would fix this so updates do not create this problem

    Thanks Again!!!

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    1 person found this answer helpful.
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