Windows Live Mail stopped working after last Windows 10 update

Anonymous
2020-08-20T19:02:14+00:00

Since the last update of Windows 10, when I open Windows Live Mail every message produces "Message cannot be displayed." I tried running the "repair" utility, but nothing changed. Is this a widespread issue? I really liked Live Mail and had a lot of messages saved that I can no longer access. HELP!

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2021-09-19T17:35:16+00:00

    There is no Windows Live Mail folder in the Microsoft folder. What then?

    Thanks,

    Rhonda

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  2. Anonymous
    2021-06-27T21:34:55+00:00

    Hi Louie_101

     Thank you so very much for posting very clear instructions to fix the windows live mail problem.   It worked immediately - no frustration no tears.    

    I have avoided finding the fix for this annoyance for about 2 months ( by using my iPad to receive and send emails) because I am a Luddite.

    You can’t believe how happy I am to have successfully got this completed today.....all thanks to your stellar advice.

    ❤️❤️❤️

    A more confident Luddite

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  3. Anonymous
    2021-06-25T01:34:41+00:00

    I followed your instructions regarding the 3 DWORD entries and changed them from 0 to 1.

    After I restarted Windows Live Mail I still can't reply to my mail or forward and create mails.

    Going back to the registry entries I see that all of the 3 DWORD entries changed again from 1 to 0.

    Hello, De_Beig-

    It's normal that the 3 DWORD entries change back to 0 after you restart.  I have no idea why, but the problems I had were fixed, even with the "0"s.

    My only comment is that the solution I posted on 3/26/2021, page 13, fixed my problems with Windows 10 at that time.  You just have to go through each step exactly.

    One other comment: Windows 10 just updated again a few weeks ago, and again it messed up my Windows Live Mail.  While it seemed to be working correctly, I kept getting notices to sign in again.  I then noticed in the upper right-hand corner, no one was signed in, even though my account was open and functioning.  (?) So I went through the process of signing in again, (to WLM and my Microsoft account) and it was ok.  You might check that you're correctly signed in.  Good luck.

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  4. Anonymous
    2021-06-23T13:09:49+00:00

    I followed your instructions regarding the 3 DWORD entries and changed them from 0 to 1.

    After I restarted Windows Live Mail I still can't reply to my mail or forward and create mails.

    Going back to the registry entries I see that all of the 3 DWORD entries changed again from 1 to 0.

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