Windows Live Mail stopped working after last Windows 10 update

Anonymous
2020-08-20T19:02:14+00:00

Since the last update of Windows 10, when I open Windows Live Mail every message produces "Message cannot be displayed." I tried running the "repair" utility, but nothing changed. Is this a widespread issue? I really liked Live Mail and had a lot of messages saved that I can no longer access. HELP!

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-11-04T05:34:51+00:00

    Hi Marc.

    I suggest you go back and read the instructions again. 

    I think you left out a step or two. 

    #3 is 5 individual locations that you click on to open the next.  

    1. click Windows Key + R (to open run)
    2. in the run type and enter: REGEDIT
    3. Go to Computer > HKEY_CURRENT_USER > SOFTWARE > Microsoft > Windows Live Mail
    4. Create these 3 DWORD entries (if they didnt exist) or change to 1 if they exist

    RecreateFolderIndex = 1

    RecreateStreamIndex = 1

    RecreateUIDLIndex = 1

    1. Restart Windows Live Mail.

    Note: The steps were helpful for me but they did not fully resolve my software issue. 

    Good luck, --Jim

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  2. Anonymous
    2020-10-31T00:49:25+00:00

    Hi JamesMcVoy Good day.

    I am Louie, a Microsoft Community member and a fellow Windows 10 user like you. I hope I can help you on your concern.

    Its possible the Windows Live Mail got corrupted after the update, please perform the following below in the registry:

    1. click Windows Key + R (to open run)
    2. in the run type and enter: REGEDIT
    3. Go to Computer > HKEY_CURRENT_USER > SOFTWARE > Microsoft > Windows Live Mail
    4. Create these 3 DWORD entries (if they didnt exist) or change to 1 if they exist

    RecreateFolderIndex = 1

    RecreateStreamIndex = 1

    RecreateUIDLIndex = 1

    1. Restart Windows Live Mail.

    Sincerely

    Louie

    How do I create the 3 DWORD ENTRIES?? What do I have to do, step by step? Thanks.

    I made it through your step 3 fine but then I got stuck.

    Don Beach

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  3. Anonymous
    2020-10-19T12:43:20+00:00

    Thanks Louie_101. I also had the "Message cannot be displayed." error immediately after completing the Windows v 2004 update. I've never seen the correct, no BS answer, be posted so soon after an issue developed. You did a great job. The fix was very simple and quick, I'm sorry I screwed around for so long trying to fix it on my own. Great job.

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  4. Anonymous
    2020-10-05T20:45:07+00:00

    Hi Louie,

    After the update of Windows I have problem with Windows live mail.  I would like to know how and where I create the 3 DWORD entries.

    Thank you

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  5. Anonymous
    2020-09-17T20:44:11+00:00

    Worked like a champ!  Thank you!

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