Windows Live Mail stopped working after last Windows 10 update

Anonymous
2020-08-20T19:02:14+00:00

Since the last update of Windows 10, when I open Windows Live Mail every message produces "Message cannot be displayed." I tried running the "repair" utility, but nothing changed. Is this a widespread issue? I really liked Live Mail and had a lot of messages saved that I can no longer access. HELP!

Windows for home | Windows 10 | Windows update

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  1. Brian Tillman [Outlook MVP 2007-2019] 25,915 Reputation points
    2021-03-14T22:47:05+00:00

    What values do you see in the registry for each of the three keys? Double-click one of the keys. You should see a dialog appear with the current value of the key highlighted in blue. Type the digit "1", then click OK.

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  2. Anonymous
    2021-03-14T20:51:49+00:00

    Why can't I change the folders mentioned.  Click on them does not work, does not accept the humber 1.  Where should the 1 replace the name?  Thank you.

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  3. Brian Tillman [Outlook MVP 2007-2019] 25,915 Reputation points
    2021-03-14T19:10:37+00:00

    It worked for me.

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  4. Anonymous
    2021-03-14T06:52:50+00:00

    Hi:

    I found it impossible to change anything.  The RecreateFolderIndex could not be changed to 1 and neither the 2 others.  Please advise.

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  5. Anonymous
    2021-03-12T20:41:44+00:00

    I didn't have a problem until the latest Windows update that was installed on March 8, 2021.  Now new emails display the message (Message could not be displayed).  Emails also can not be moved or replied to or forwarded.  Messages received before March 8, 2021 can be moved. i tried removing the update, but that didn't help.  I have been using IMap since Microsoft stopped supporting Windows Live Mail.  Maybe it was a coincidence that it happened at the same time as the update.  Has this happened to anyone else?  I can't use my email if I can't keep the emails in local folders.

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