I went to the Microsoft website and clicked on the link below and the virtual agent told me to go through some steps I had tried earlier and pretty much knew wouldn't hurt my computer. Then the virtual gent told me to do something else which I refused to
do because I read that Microsoft couldn't be held responsible if anything went wrong. The virtual agent then said would you like to communicate with an employee. via the internet and I replied yes. Agent said wait and then I was connected to an employee. After
the employee knew about not being able to install the update, he said he would like to do a remote and for me to remove any personal files. I said NO to the remote control (told a fib that didn't have time to do one) but could he give me something else I could
try on my own, He gave me something to try but it was related to getting auto update which I have had for years so never tried,
Then I received an email with a case number--- I guess my problem was reported.
On August 14, 2020 I saw a popup message from Microsoft that I had a pending update to install and it was that update (Update KB4566782). I clicked on INSTALL and got the update.
I'm glad I never tried all the things some wanted me to do and had decided prior to the successful installation I would rather do without it. I asked Robert Mumps if he got the update and still as far as I know hasn't. He agrees with me it's best not to
try all the things suggested but just wait.
https://support.microsoft.com/en-us/contactus/
PS: No charge from Microsoft to me for contacting for help