Microsoft flight simulator 2020 won't open, directed to Microsoft store instead.

Anonymous
2020-09-03T13:41:49+00:00

I recently installed the new Microsoft flight simulator 2020 update and now when ever i try to run it i am directed to gaming services in the Microsoft store which i already have installed i have tried running the simulator as administrator, and i have also tried reinstalling gaming services, neither of which worked. 

Can anyone help?

My pc specs:

Ryzen 5 2600

16GB DDR4 Ram 

Radeon RX580 graphics card

Windows 10 pro 64-bit (latest update)

Windows for home | Windows 10 | Gaming

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Anonymous
2020-10-01T02:18:29+00:00

I had the same issue. It just appeared over the last few days. This fixed it for me:

  • Settings -> Apps & Features -> Search for "Gaming Services" -> Advanced Options -> Repair

I was then able to open Flight Sim again.

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Anonymous
2020-12-27T15:54:32+00:00

Hello Grooner,

Would you be able to do a step by step on how to re-link the small download location to the folder where the program was installed?  Mine was 1.39GB, and I have the actual program installed on a different drive as well.

  1. "This re-installed just the small client as the bulk of the download is in a separate folder. I had this on a different drive to the default so I had to browse to relink the folder."

Tthank you.

If you repair and reset flight sim then:

  • Flight Sim small client will need to be reinstalled from the xbox app

When you launch flight sim it will:

  • Sync your settings

If you downloaded the 100GB data to a different folder it will;:

  • Stop at Set Your Experience - Installation Manager

  But the Folder shown will be the default and it will ask to download the entire 100GB

You should 

  • Click Browse... and find the folder into which you previously downloaded the 100GB data, and click Select Folder

It will then show Checking For Updates

  • If flight sim has recently updated then click Update to download a few GB update only
  • Otherwise it will go to Main Menu

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  1. Anonymous
    2020-11-26T19:16:17+00:00

    Thank You for your reply. I went to Windows and did a Windows 10 update that took an hour and a half. Tried MSFS 2020, no luck. Shut down then start up, right clicked the icon and Voila a 12.75 GB update for MSFS for the game including “ Stability Issues”. Had to leave for work, I see if it opens again after update.

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  2. Anonymous
    2020-11-26T18:23:10+00:00

    I agree but this has been going on for far longer than 2 weeks. Since the launch. I’m really extremely disappointed Microsoft has not joined in on this and offered anything. At least acknowledge the problem and tell us you’re working on it. That’s customer service 101.

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  3. Anonymous
    2020-11-26T12:34:47+00:00

    Going in circles here, Click on MSFS2020, goes to gaming services. Reinstalled Gaming Services, reinstalled MSFS2020, Updated Windows 10 to latest version. NOTHING!!! Same - going round and round. C'mon Microsoft - get your act together! We need help here. We all paid loads of hard earned cash to purchase this product and we can't use it. Frustrated as hell here. Some support or advice from you would really be nice. This has been going on for almost two weeks now.

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