Microsoft flight simulator 2020 won't open, directed to Microsoft store instead.

Anonymous
2020-09-03T13:41:49+00:00

I recently installed the new Microsoft flight simulator 2020 update and now when ever i try to run it i am directed to gaming services in the Microsoft store which i already have installed i have tried running the simulator as administrator, and i have also tried reinstalling gaming services, neither of which worked. 

Can anyone help?

My pc specs:

Ryzen 5 2600

16GB DDR4 Ram 

Radeon RX580 graphics card

Windows 10 pro 64-bit (latest update)

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2020-10-01T02:18:29+00:00

I had the same issue. It just appeared over the last few days. This fixed it for me:

  • Settings -> Apps & Features -> Search for "Gaming Services" -> Advanced Options -> Repair

I was then able to open Flight Sim again.

Was this answer helpful?

90+ people found this answer helpful.
0 comments
Answer accepted by question author
Anonymous
2020-12-27T15:54:32+00:00

Hello Grooner,

Would you be able to do a step by step on how to re-link the small download location to the folder where the program was installed?  Mine was 1.39GB, and I have the actual program installed on a different drive as well.

  1. "This re-installed just the small client as the bulk of the download is in a separate folder. I had this on a different drive to the default so I had to browse to relink the folder."

Tthank you.

If you repair and reset flight sim then:

  • Flight Sim small client will need to be reinstalled from the xbox app

When you launch flight sim it will:

  • Sync your settings

If you downloaded the 100GB data to a different folder it will;:

  • Stop at Set Your Experience - Installation Manager

  But the Folder shown will be the default and it will ask to download the entire 100GB

You should 

  • Click Browse... and find the folder into which you previously downloaded the 100GB data, and click Select Folder

It will then show Checking For Updates

  • If flight sim has recently updated then click Update to download a few GB update only
  • Otherwise it will go to Main Menu

Was this answer helpful?

3 people found this answer helpful.
0 comments

64 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2020-12-03T23:27:21+00:00

    My Microsoft flight simulator won’t load any longer since I did the last update it directs me to Microsoft

    Was this answer helpful?

    0 comments
  2. Anonymous
    2020-12-01T21:05:03+00:00

    This problem is astill alive and kicking on Dec 1st - It is absurd that MS, Asobo and Steam have not yet sorted out the problems of downloading and installation. I have wasted 4 days so far , bought two versions of FS2020 and still do not have an intsalled product.

    Why WAS this released other than financial greed.

    The 15 MS techs I have spoken to so far have been useless - have not even been able to keep a live connection despite having my phone number and email to get back to me.

    Come on Guys Put your BIg BOy Trousers on and get problem solving - That's what we expect of you!

    Was this answer helpful?

    0 comments
  3. Anonymous
    2020-11-29T00:11:56+00:00

    I had to do a system restore, and after that I had to reload some game files, but when clicking on the game shortcut, only get a black screen. The only way for it to run is to go into Xbox console companion and run it from there.

    Was this answer helpful?

    0 comments