Hi,
As to the next step in solving your issue, I would suggest you follow the below steps.
Step 1:
Go to search box next to Windows icon and type Edit Power plan
Step 2:
Then click on Change advanced power settings
Step 3:
Expand Processor Power Management & then set 100% for both On Battery and Plugged in.
Step 4:
Then expand Switchable Dynamic Graphics & then expand Global Settings
Step 5:
Select Maximize Performance for both On battery and Plugged in.
Step 6:
Click/tap on Apply and then press OK.
Step 7:
Restart the PC
Let me know the status after performing the above.
Regards
Shuaib
Independent Advisor