PC Keeps Crashing when under heavy load

Anonymous
2020-08-05T07:21:46+00:00

When I use my Pc and run demanding power games after a while or at random times my pc shuts down abruptly with no warning. I've reinstalled windows multiple times moved to another hard drive. Switched Power Supply's, Ram, Motherboard and gpus. I don't know what to do anymore.

My specs:

CPU:Intel-I5-9400f 2.4ghrz 

Motherboard: MSI Z390 Gaming Plus

GPU: MSI GEFORCE RTX Ventus XS OC EDITION 2060 RTX

RAM: HYPERX 2666 HRTZ FURY 16GB

PSU:CORSSAIR CX 750M

Please someone help me it has to do with something with windows at this point I've done everything I could think off!!

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2020-08-05T07:30:37+00:00

    Hi,

    My name is Mohammed Shuaib, an Independent Advisor, & I'm here to assist you with the issue of PC crashing when under heavy load. Whenever PC crashes a file by name memory.dmp or minidump file is created containing the cause of the issue and this file is located in C:\Windows\ so to further analyze what has caused the issue please upload this file.

    Regards

    Shuaib

    Independent Advisor

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  2. Anonymous
    2020-08-05T07:38:02+00:00

    What would it be called?

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  3. Anonymous
    2020-08-05T07:44:59+00:00

    When I go to Windows in the right folder there is no minidump or memory.dmp

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  4. Anonymous
    2020-08-05T07:44:59+00:00

    Hi,

    These are called Memory or minidump files they are located with .dmp extension and in some cases, the file name will be different.

    These are located in the following locations

    C:\Windows\Minidump or C:\Windows\MEMORY.DMP

    Regards

    Shuaib

    Independent Advisor

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  5. Anonymous
    2020-08-05T07:47:48+00:00

    Nothing comes up in the file for either of those names

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