Microsoft Flight Simulator 2020 Installation Problems / Clarification

Anonymous
2020-08-18T07:08:11+00:00

Hi,

I have been struggling with getting MSFS 2020 to install!

Pre-Purchased the Premium Deluxe Edition and i have a Windows 10 PC - and so far all attempts have failed at some point over the last 12 hours of trying.

First question - what is the order of installation that should be performed from the Microsoft Store across the items that are listed there in two parts:

  1. Manage - with just one entry "Microsoft Flight Simulator: Premium Deluxe" and
  2. Bundle Contents - that lists four sub-parts

2.1 "Microsoft Flight Simulator"

2.2 "Flight Simulator Deluxe Upgrade"

2.3 "Flight Simulator Premium Deluxe Upgrade"

2.4 "Digital Ownership"

Is there a particular order or hierarchy that these need to be installed?

i.e. do each of the sub-parts of point 2 above need to be installed individually and prior to the first part (i.e. point 1), or does installing the first (Managed) install all the others?

So far the downloads have been erratic, and i installed the first part and then launched it, it started up and then froze, and then crashed on restart. When trying to install the sub-parts, the computer just site there with "working" displayed on the sub-part line.

This is really frustrating!

Anyone able to provide some guidance or point to a set of instructions on how to get MSFS2020 installed?

thanks!

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2020-08-18T20:02:21+00:00

    My problem is that the basic version downloaded ok but I can't get the premium deluxe to download

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  2. Anonymous
    2020-08-18T22:13:59+00:00

    Another clean install of Windows, then just updating Windows and installing GPU drivers, nothing else. Now finally it's downloading and installing the content.

    Worst installation process ever.

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  3. Anonymous
    2020-08-18T22:37:49+00:00

    I have the same problem.  When I attempt to install the deluxe or premium deluxe I get the message that the "product is not available".

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  4. Anonymous
    2020-08-18T23:50:28+00:00

    I spend about 12 ours of installing/ trouble shouting by now. Spend 130 euro's waited more than a year and I get nothing !!

    It's a major shame ! When it's Microsoft , **** begins....I mean, How user friendly is X-plane !!!

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  5. Anonymous
    2020-08-19T02:37:40+00:00

    I am fighting the black screen problem.  No matter what I have tried the game launches into a black screen with no movement - tried administrator, virus/firewall on/off/, uninstall/reinstall (all multiple times), changing screen resolution,  standing in a container of water while patting head and waving...... all to no avail.  Eventually went for a clean Win 10 install with Nvidia drivers and Windows update - it worked!!  However....  had to shut the computer down and on restart back to the black screen.  Another fresh install but no luck this time, black screen every time.

    Have to agree with the negative comments about the software, a decent financial outlay for nothing but grief.

    Regards

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