Microsoft Flight Simulator 2020 Installation Problems / Clarification

Anonymous
2020-08-18T07:08:11+00:00

Hi,

I have been struggling with getting MSFS 2020 to install!

Pre-Purchased the Premium Deluxe Edition and i have a Windows 10 PC - and so far all attempts have failed at some point over the last 12 hours of trying.

First question - what is the order of installation that should be performed from the Microsoft Store across the items that are listed there in two parts:

  1. Manage - with just one entry "Microsoft Flight Simulator: Premium Deluxe" and
  2. Bundle Contents - that lists four sub-parts

2.1 "Microsoft Flight Simulator"

2.2 "Flight Simulator Deluxe Upgrade"

2.3 "Flight Simulator Premium Deluxe Upgrade"

2.4 "Digital Ownership"

Is there a particular order or hierarchy that these need to be installed?

i.e. do each of the sub-parts of point 2 above need to be installed individually and prior to the first part (i.e. point 1), or does installing the first (Managed) install all the others?

So far the downloads have been erratic, and i installed the first part and then launched it, it started up and then froze, and then crashed on restart. When trying to install the sub-parts, the computer just site there with "working" displayed on the sub-part line.

This is really frustrating!

Anyone able to provide some guidance or point to a set of instructions on how to get MSFS2020 installed?

thanks!

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2020-10-13T15:03:10+00:00

    Thanks for the reply,  I didn't pre-order but I will be asking for a refund. Thanks again.

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  2. Anonymous
    2020-10-13T15:17:24+00:00

    They make getting a refund difficult.  Just persevere and eventually they will refund.  I had to send them a credit card statement.  Microsoft really sucks

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  3. Anonymous
    2020-10-13T16:49:25+00:00

    Hi ,

    Thats exactly what i did. Was lucky enough to get a refund and purchased p3d v5. 

    Best of luck.

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  4. Anonymous
    2020-10-13T17:34:25+00:00

    Hi ,

    Thats exactly what i did. Was lucky enough to get a refund and purchased p3d v5. 

    Best of luck.

    Just curious if you were past the 14 day rule? I’d love to get my money back if at all possible. Worst sim Microsoft ever made.

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  5. Anonymous
    2020-10-13T17:44:27+00:00

    Sadly i requested a refund the day i bought it, not on preorder though.

    This must certainly damage MS credibility.

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