I just got an email - I have been refunded for the game. If you purchased via the store , you should get one provided < 14 days old. Best of Luck.
Microsoft Flight Simulator 2020 Installation Problems / Clarification
Hi,
I have been struggling with getting MSFS 2020 to install!
Pre-Purchased the Premium Deluxe Edition and i have a Windows 10 PC - and so far all attempts have failed at some point over the last 12 hours of trying.
First question - what is the order of installation that should be performed from the Microsoft Store across the items that are listed there in two parts:
- Manage - with just one entry "Microsoft Flight Simulator: Premium Deluxe" and
- Bundle Contents - that lists four sub-parts
2.1 "Microsoft Flight Simulator"
2.2 "Flight Simulator Deluxe Upgrade"
2.3 "Flight Simulator Premium Deluxe Upgrade"
2.4 "Digital Ownership"
Is there a particular order or hierarchy that these need to be installed?
i.e. do each of the sub-parts of point 2 above need to be installed individually and prior to the first part (i.e. point 1), or does installing the first (Managed) install all the others?
So far the downloads have been erratic, and i installed the first part and then launched it, it started up and then froze, and then crashed on restart. When trying to install the sub-parts, the computer just site there with "working" displayed on the sub-part line.
This is really frustrating!
Anyone able to provide some guidance or point to a set of instructions on how to get MSFS2020 installed?
thanks!
Windows for home | Windows 10 | Microsoft Store
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
244 answers
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Anonymous
2020-09-23T13:46:35+00:00 -
Anonymous
2020-09-23T20:11:42+00:00 I just got an email - I have been refunded for the game. If you purchased via the store , you should get one provided < 14 days old. Best of Luck.
Nice to keep us posted 👍
Where ans how did you do that ?
Thx
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Anonymous
2020-09-25T01:24:50+00:00 I agree Chris, Shame on Microsoft for releasing this before all the kinks are worked out! My case Is I had another ssd slot and installed a 256gig card and then did all the stuff I said including backing up my files just in case of doom! All went smooth and I love the Flight Sim now but it was a PAIN!
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Anonymous
2020-09-25T01:35:38+00:00 Wow! I thought I had it all figured out, but I guess not..... All I can say is it worked for me.... HUM! I am gonna see if it is motherboard or drive! I have a new motherboard, Asrock X570 with AMD 3700X.
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Anonymous
2020-09-25T01:43:43+00:00 I downloaded my game from NEWEGG and they sent me an Email that lets me reinstall if I have problems. I had to create an Xbox free account that the game puts at the top right of page when I finally get to the main screen......HUM!