Microsoft Flight Simulator 2020 Installation Problems / Clarification

Anonymous
2020-08-18T07:08:11+00:00

Hi,

I have been struggling with getting MSFS 2020 to install!

Pre-Purchased the Premium Deluxe Edition and i have a Windows 10 PC - and so far all attempts have failed at some point over the last 12 hours of trying.

First question - what is the order of installation that should be performed from the Microsoft Store across the items that are listed there in two parts:

  1. Manage - with just one entry "Microsoft Flight Simulator: Premium Deluxe" and
  2. Bundle Contents - that lists four sub-parts

2.1 "Microsoft Flight Simulator"

2.2 "Flight Simulator Deluxe Upgrade"

2.3 "Flight Simulator Premium Deluxe Upgrade"

2.4 "Digital Ownership"

Is there a particular order or hierarchy that these need to be installed?

i.e. do each of the sub-parts of point 2 above need to be installed individually and prior to the first part (i.e. point 1), or does installing the first (Managed) install all the others?

So far the downloads have been erratic, and i installed the first part and then launched it, it started up and then froze, and then crashed on restart. When trying to install the sub-parts, the computer just site there with "working" displayed on the sub-part line.

This is really frustrating!

Anyone able to provide some guidance or point to a set of instructions on how to get MSFS2020 installed?

thanks!

Windows for home | Windows 10 | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

244 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2020-09-23T07:33:45+00:00

    I formated my hard drive, updated windows and it still will not run!

    Was this answer helpful?

    0 comments
  2. Anonymous
    2020-09-23T07:55:25+00:00

    I subscribed to Xbox gamer pass only for FS2020, before launch day. Downloaded and installed the game. played a few hours and payed MS in-game for full game. Game was unlocked and playable. Just now installed the (last) patch, could not start the game anymore. Uninstalled FS2020 and all its content and dir. Tried to access the installer in the Microsoft store, not there. I know the Kiribati region change is a known bug, did read something.. But what do i do next? Pls advise how i get MSFS2020 back in the MS store under my library , without paying again

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2020-09-23T10:15:02+00:00

    Hi,

    No special characters in my name. I suspect the problem is with my video card (not powerful enough). In a couple of days I'll replace it. Hopefully tthis will solve the problem.

    It's a pity the error is so vague. How hard can it be to generate meaningful error messages?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2020-09-23T11:41:45+00:00

    You can get a refund via the MS Store - but only if your purchase isnt more than 14 days old. I applied yesterday - lets see what happens. Thsi product should never have been released until this was all tried and tested first. we should put up with it

    • dont buy it until the review declare its easily installed and stable.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2020-09-23T13:14:02+00:00

    They wantd to see my bank Statement.  I used a Credit Card.  MS does not care!!!

    Was this answer helpful?

    0 comments