Microsoft Flight Simulator 2020 Installation Problems / Clarification

Anonymous
2020-08-18T07:08:11+00:00

Hi,

I have been struggling with getting MSFS 2020 to install!

Pre-Purchased the Premium Deluxe Edition and i have a Windows 10 PC - and so far all attempts have failed at some point over the last 12 hours of trying.

First question - what is the order of installation that should be performed from the Microsoft Store across the items that are listed there in two parts:

  1. Manage - with just one entry "Microsoft Flight Simulator: Premium Deluxe" and
  2. Bundle Contents - that lists four sub-parts

2.1 "Microsoft Flight Simulator"

2.2 "Flight Simulator Deluxe Upgrade"

2.3 "Flight Simulator Premium Deluxe Upgrade"

2.4 "Digital Ownership"

Is there a particular order or hierarchy that these need to be installed?

i.e. do each of the sub-parts of point 2 above need to be installed individually and prior to the first part (i.e. point 1), or does installing the first (Managed) install all the others?

So far the downloads have been erratic, and i installed the first part and then launched it, it started up and then froze, and then crashed on restart. When trying to install the sub-parts, the computer just site there with "working" displayed on the sub-part line.

This is really frustrating!

Anyone able to provide some guidance or point to a set of instructions on how to get MSFS2020 installed?

thanks!

Windows for home | Windows 10 | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

244 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2020-09-13T02:31:24+00:00

    Update since my 9/5 post about downloading for MSFS not starting:  

    I have corresponded a couple times with Asabo Studios (Microsoft's FS partner).  About a week ago I sent them some data from my laptop that they requested plus videos of my attempts to download from the MS Store and Xbox installer to better define my issue.   Hopefully I will hear some good news from them soon.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2020-09-16T12:11:58+00:00

    Hello, i almost finished the download but it looks still downloading. I dont want to re install my windows and game. Because in here internet speed is not fast. 

    I did 5-6 restarts during download because it was stuck for 5-6 times. I checked destination folder, everything looks ok. How can i solve it?

    Thank you.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2020-09-22T15:08:53+00:00

    Hi,

    Im getting the same issues - very very poor indeed.

    My remedy - Im going for a refund until this mess is sorted. I would recommend everyone else does too if not too late!!

    Poor show MS.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2020-09-22T15:43:54+00:00

    Hi,

    Im getting the same issues - very very poor indeed.

    My remedy - Im going for a refund until this mess is sorted. I would recommend everyone else does too if not too late!!

    Poor show MS.

    I would like to do a refund also. Im not getting into the game unless im subscribed ti xbox live.  With the paid subscription im able to see my premium de luxe edition. But i dont wanna pay a montly xbox subscribtion because i already paid for the full game...

    So, how do i refund ? I will be paying again, only from the ms store this time. No more ingame buying the full game.. What a mess...

    Was this answer helpful?

    0 comments
  5. Anonymous
    2020-09-22T15:45:44+00:00

    If you find out how to get a refund can you post it.  I want to get a refund also.  This is crazy

    Was this answer helpful?

    0 comments