Microsoft Flight Simulator 2020 Installation Problems / Clarification

Anonymous
2020-08-18T07:08:11+00:00

Hi,

I have been struggling with getting MSFS 2020 to install!

Pre-Purchased the Premium Deluxe Edition and i have a Windows 10 PC - and so far all attempts have failed at some point over the last 12 hours of trying.

First question - what is the order of installation that should be performed from the Microsoft Store across the items that are listed there in two parts:

  1. Manage - with just one entry "Microsoft Flight Simulator: Premium Deluxe" and
  2. Bundle Contents - that lists four sub-parts

2.1 "Microsoft Flight Simulator"

2.2 "Flight Simulator Deluxe Upgrade"

2.3 "Flight Simulator Premium Deluxe Upgrade"

2.4 "Digital Ownership"

Is there a particular order or hierarchy that these need to be installed?

i.e. do each of the sub-parts of point 2 above need to be installed individually and prior to the first part (i.e. point 1), or does installing the first (Managed) install all the others?

So far the downloads have been erratic, and i installed the first part and then launched it, it started up and then froze, and then crashed on restart. When trying to install the sub-parts, the computer just site there with "working" displayed on the sub-part line.

This is really frustrating!

Anyone able to provide some guidance or point to a set of instructions on how to get MSFS2020 installed?

thanks!

Windows for home | Windows 10 | Microsoft Store

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  2. Anonymous
    2020-08-28T19:45:41+00:00

    Couldn't agree more.

    This is a **** joke.

    Waited all this time, and STILL not even flown.

    I honestly want my money back. Does anyone know how we do that?

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  3. Anonymous
    2020-08-28T20:24:59+00:00

    After a Microsoft support phone call with remote assistance me and the guy down there in Greece found that my problem was a Windows 10 usb ssd os installation: it's simply not possible to download FS 2020 in such circumstances. After that I managed to install Windows 10 on a ssd drive onboard my pc and all went ok, I can play the game now!

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  4. Anonymous
    2020-08-28T21:26:18+00:00

    Yes.  Call Microsoft and take an antiacid.   Be prepared to be transfered.  I got India.  Then eventually will get refund.  I got an email saying refund is coming  Im waiting.  Good luck

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  5. Anonymous
    2020-08-29T15:22:11+00:00

    I had the same issue .I had follow your advice but didn't work.Any alternative?

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