Microsoft Flight Simulator 2020 Installation Problems / Clarification

Anonymous
2020-08-18T07:08:11+00:00

Hi,

I have been struggling with getting MSFS 2020 to install!

Pre-Purchased the Premium Deluxe Edition and i have a Windows 10 PC - and so far all attempts have failed at some point over the last 12 hours of trying.

First question - what is the order of installation that should be performed from the Microsoft Store across the items that are listed there in two parts:

  1. Manage - with just one entry "Microsoft Flight Simulator: Premium Deluxe" and
  2. Bundle Contents - that lists four sub-parts

2.1 "Microsoft Flight Simulator"

2.2 "Flight Simulator Deluxe Upgrade"

2.3 "Flight Simulator Premium Deluxe Upgrade"

2.4 "Digital Ownership"

Is there a particular order or hierarchy that these need to be installed?

i.e. do each of the sub-parts of point 2 above need to be installed individually and prior to the first part (i.e. point 1), or does installing the first (Managed) install all the others?

So far the downloads have been erratic, and i installed the first part and then launched it, it started up and then froze, and then crashed on restart. When trying to install the sub-parts, the computer just site there with "working" displayed on the sub-part line.

This is really frustrating!

Anyone able to provide some guidance or point to a set of instructions on how to get MSFS2020 installed?

thanks!

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2020-08-26T10:30:23+00:00

    Same problem

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  2. Anonymous
    2020-08-26T11:08:56+00:00

    I got a refund.  I cant believe Microsoft screwed this up!!!!!?

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  3. Anonymous
    2020-08-26T11:50:48+00:00

    Solved the problem here. Just needed to update the MS Store. Go to the 3 dots upper right corner and go "downloads and updates". Press "check updates". Try to install the MSFS again. It worked for me.

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  4. Anonymous
    2020-08-26T18:44:33+00:00

    Tried that.  No luck.  Has anybody figured out whats wrong.  Nothing seems to work.  Microsoft will not help.  Anybody?

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  5. Anonymous
    2020-08-26T20:54:31+00:00

    I was able to get help from Microsoft Support via the Store website.  There is a contact number listed there.

    It was only a short wait on hold and they where able to help me install it after resetting some store parameter resets on my system.   Hope this will help you.  Don't give up,  they will be able to help you.

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