Microsoft Flight Simulator 2020 Installation Problems / Clarification

Anonymous
2020-08-18T07:08:11+00:00

Hi,

I have been struggling with getting MSFS 2020 to install!

Pre-Purchased the Premium Deluxe Edition and i have a Windows 10 PC - and so far all attempts have failed at some point over the last 12 hours of trying.

First question - what is the order of installation that should be performed from the Microsoft Store across the items that are listed there in two parts:

  1. Manage - with just one entry "Microsoft Flight Simulator: Premium Deluxe" and
  2. Bundle Contents - that lists four sub-parts

2.1 "Microsoft Flight Simulator"

2.2 "Flight Simulator Deluxe Upgrade"

2.3 "Flight Simulator Premium Deluxe Upgrade"

2.4 "Digital Ownership"

Is there a particular order or hierarchy that these need to be installed?

i.e. do each of the sub-parts of point 2 above need to be installed individually and prior to the first part (i.e. point 1), or does installing the first (Managed) install all the others?

So far the downloads have been erratic, and i installed the first part and then launched it, it started up and then froze, and then crashed on restart. When trying to install the sub-parts, the computer just site there with "working" displayed on the sub-part line.

This is really frustrating!

Anyone able to provide some guidance or point to a set of instructions on how to get MSFS2020 installed?

thanks!

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2020-08-24T19:22:04+00:00

    Hi there, Now I have spent 7 days trying to install MFS 2020 Delux without success. I have followed all the tips and instructions I received from Zendesk and Microsoft without succeeding in getting through the nose eye with "Press any key to continue". I can not understand how this installer has passed without anyone in the Beta teamperceiving problems. Nor do I understand that ASOBO / MS missed this and managed to release a release where customers can not even install their product. I have given up and sincerely hope that this spectacle will be given priority in the update that ASOBO is planning on 27 August.RegardsSEFEH

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  2. Anonymous
    2020-08-24T19:45:00+00:00

    Yes its true. I purchased on August 15th and released the game on August 18th.

    I read Microsoft's policies, they explain not all the age money products are possible. in pre-order this is a function, after this function is absent. I realized this is a problem in the Microsoft Store, there are a few more games even in free-to-play (Armada) that cannot be downloaded. We could not resolve the problems through another client (steam), they say some similar problems, but now everything is fine.

    Direct support is not possible, it makes no sense to write to an auto-bot. Now people are in the stage of not understanding. In some countries, 120 $ is quite expensive .

    I would recommend that moderators for the respected Microsoft (support, special for Store)  service try to buy this game yourself and try to download it, they will understand correctly what the problem is

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  3. Anonymous
    2020-08-24T19:58:54+00:00

    I tried to install today and it went abit further and crashed.   Im really pissed. Microsoft made it impossible to get support ot a refund.   WFT

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  4. Anonymous
    2020-08-24T21:03:25+00:00

    Epp... its fully sh..t!! Microsoft Store, im scary think what happen with Office to 120 bucks.

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  5. Anonymous
    2020-08-25T05:40:33+00:00

    im stuck and have been for since release in the 1.59 bigfiles loop. you'd think Microsoft would have tested this **** before releasing they have billions of dollars get 500 computers and check downloads on each one to make sure it works why would that have been so difficult? Swear the company is being ran by idiots. and before someone asks im running latest windows, Xbox app, Microsoft store, have plenty of fast memory and a 1gb internet connection, and turned off all the malware protection, ran as admin, deleted the download files and have reinstalled no less than 40 times. the MSFS team failed and they failed miserably.

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