Microsoft Flight Simulator 2020 Installation Problems / Clarification

Anonymous
2020-08-18T07:08:11+00:00

Hi,

I have been struggling with getting MSFS 2020 to install!

Pre-Purchased the Premium Deluxe Edition and i have a Windows 10 PC - and so far all attempts have failed at some point over the last 12 hours of trying.

First question - what is the order of installation that should be performed from the Microsoft Store across the items that are listed there in two parts:

  1. Manage - with just one entry "Microsoft Flight Simulator: Premium Deluxe" and
  2. Bundle Contents - that lists four sub-parts

2.1 "Microsoft Flight Simulator"

2.2 "Flight Simulator Deluxe Upgrade"

2.3 "Flight Simulator Premium Deluxe Upgrade"

2.4 "Digital Ownership"

Is there a particular order or hierarchy that these need to be installed?

i.e. do each of the sub-parts of point 2 above need to be installed individually and prior to the first part (i.e. point 1), or does installing the first (Managed) install all the others?

So far the downloads have been erratic, and i installed the first part and then launched it, it started up and then froze, and then crashed on restart. When trying to install the sub-parts, the computer just site there with "working" displayed on the sub-part line.

This is really frustrating!

Anyone able to provide some guidance or point to a set of instructions on how to get MSFS2020 installed?

thanks!

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2020-08-22T13:39:42+00:00

    What was your issue, i got mine going its fine now the error fir me was i had 2 accounts on microsoft store

    1 i bought the PE Downloaded it 

    just to have the SE with only 20 planes..

    the account i bought the sim on was fine, the other was the one logged into within the sim, causing the issue...

    i just clicked sign out within sim top right on name.. then signed in with the right account that matched the store account..

    thats that working like a dream :D

    please don’t bin this wonderful sim, worst come to the worst get refund & buy on steam...

    i hope you get it going :/

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  2. Anonymous
    2020-08-22T14:36:24+00:00

    Hi what i found is 

    the account for MS Store

    has to be the same one for XBox

    make sure ur logging into only one account the account that was used to buy the sim

    go to MS Store

    check what account it is then 

    Make sure you login to xbox with the same username & password

    & also double check in sim that its the same account & you should be good to go

    hope this helps

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  3. Anonymous
    2020-08-22T14:38:08+00:00

    Hi what i found is 

    the account for MS Store

    has to be the same one for XBox

    make sure ur logging into only one account the account that was used to buy the sim

    go to MS Store

    check what account it is then 

    Make sure you login to xbox with the same username & password

    & also double check in sim that its the same account & you should be good to go

    hope this helps

    Was this answer helpful?

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  4. Anonymous
    2020-08-22T14:38:36+00:00

    Hi what i found is 

    the account for MS Store

    has to be the same one for XBox

    make sure ur logging into only one account the account that was used to buy the sim

    go to MS Store

    check what account it is then 

    Make sure you login to xbox with the same username & password

    & also double check in sim that its the same account & you should be good to go

    hope this helps

    Was this answer helpful?

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  5. Anonymous
    2020-08-22T14:39:43+00:00

    Hi what i found is 

    the account for MS Store

    has to be the same one for XBox

    make sure ur logging into only one account the account that was used to buy the sim

    go to MS Store

    check what account it is then 

    Make sure you login to xbox with the same username & password

    & also double check in sim that its the same account & you should be good to go

    hope this helps

    Was this answer helpful?

    1 person found this answer helpful.
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