Microsoft Flight Simulator 2020 Installation Problems / Clarification

PLEASE Microsoft - ANSWER THIS QUESTION.

If you want Microsoft to answer this question, you are USING THE WRONG SITE.

MSFS 2020 is a joint Microsoft / Asobo project, and has a support site dedicated to the sim at https://www.flightsimulator.com/, where Microsoft, Asobo, and most of the tech supporters among the user base go to ask their questions. If your question can be answered, that is where you will find the support you need, not here.

I tried support , no help just some generic answer. End up paying another standaard version in the ms store. Now its working all fine.  So payed the full game by buying ingame AND direcr from the ms store.. Payed twice , works fine. Sucks , but im done with headache all the time

So you didn't raise a support request on the Zendesk, then? Go back to the REAL support site (https://www.flightsimulator.com/), click "Forums", then up at the top, click "Support". Then at the top of the Support page, use the option "Submit a Request".

From there, you will be in an interactive menu to find out whether your problem has already been reported and rectified. If the answer is still "NO" (or rather "HELL NO!") then raise a support request.

They'll get back to you fairly quickly (24 hours in my experience).

THEN

Log into the forums and create a bug thread describing what you have just told the Support team (a copy / paste of your support desk entry works), and submit it. Don't forget to quote the Support Docket number in your post.

If you actually want Microsoft to answer questions regarding MSFS2020, there is a forum, as set of FAQs, and a help desk, especially set up for people in your position.

Visit https://www.flightsimulator.com/.

If you DON'T want your questions answered, or if you don't like the answers that you are getting, then keep posting here.

Almost Forgot ONE very Important Point...

If you change the GLOBAL RENDERING QUALITY, all self selected values below that will be reset to the defualts under that in Advanced Section. This means, make sure to do fine adjustments under the Advanced area.

Not sure about the specifications of your computer, anyway it sounds as though the issue you are facing has a lot to do with the way the Simulator is configured around the specifications of your computer. Regardless, I have faced some of these issues until I really spent some time with the simulator configuration pages, especial Under the GENERAL tab.

Here are my computer specifications, and following is the Simulator settings I am currently using. In addition, my internet speed is 450Gbps. I have also run this same configuration at 250Gbps. All my flights are in Live Mode.

OS: Windows 10 Pro

Microprocessor: Intel Core i9-10900K CPU @ 3.7GHz

Memory: 64GB memory Kingston 3200MHz

GPU: NVIDIA GeForce RTX 2080 Ti

Resolution: 4096 x 2160

Audio: I use JBL Quantum 800* Game via 2.4GHz wireless

Simulator Version: 1.13.17.0 (just released)

NOTE: My suggestion here is to go into each of these Option, place your cursor over the setting and READ the DESCRIPTION. Use your best judgement and decide ehat you Really Need and separate those from the wants to give the Computer a Chance. I still at times have to change the settings based on aircraft type, and flight. I currently am doing the Idaho North, Central, and South Bush Trips that I purchased.

OPTIONS MENU

GENERAL

GRAPHICS. (this is what I think is KEY with many performance issues)

Under PC selection (First option under SEARCH

Display Mode: FULLSCREEN

Full Screen Resolution: 4096X2160 (most likely 3840X2160 but this depends on the Display/Displays)

Global Rendering: High End

ADVANCED SETTINGS

V-Sync: ON

Frame Rate Limit: 60FPS

Render Scaling: 100

Anti-Aliasing: TAA

Terrain Level of Detail: 100

Terrain Vector Data: HIGH

Buildings: High

Trees: High

Grass and Bushes: High

Objects Level of Detail: 100

Volumetric Clouds: High

Texture Resolution:High

Anisotropic Filtering: 8X

Texture SuperSampling: 6x6

Texture Synthesis: High

Water Waves: High

Shadow Maps: 1536

Terrain Shadows: 512

Contact Shadows: High

Windshield Effects: High

Ambient Occlusion: High

Reflections: High

Light Shafts: High

Bloom: ON

Depth of Field: High

Motion Blue: High

Lens Correction: OFF

Lens Flare: ON

Glass Cockpit Refresh Rate: Medium

Flight Model

Global Preset Intermediate

Everything else is at the defaults.

NOTE: Make Sure to [F11] Apply & Save

Note: I have used Ultra Setting but found I had to change a whole lot of settings to both medium and high values, as well as low.

If I do begin to have lags or pauses, what I do is decide what is not that important in the graphics setup and has an impact on performance, then I lower those settings.

Good luck, and enjoy the flights.

BTW, I also have connected:

Logitech Yoke and Throttle system

Logitech Rudder Pedals

Logitech Radio Panel

Logitech Switch Panel

Logitech Muti Function Panel

Hi im having issues with micro stuttering with msfs 2020

Is there a reason why as im getting to a point I just want to delete it.

It was running OK untill last update

But now lile other im having issues.

For an expensive game the bugs or problems shouldn't exist.

Couldn’t agree more!! Microsoft should be ashamed at this attempt at a simulator. In the 2 months I’ve had it I’ve downloaded over 80gb of patches and fixes. Bit like buying a car then finding out the wheels aren’t available for 12 months. Absolutely disgusting.

If you have their recommended spec for a PC, forget it. You need something way more powerful to get anywhere!

An answer for you? Well, mine’s being left well alone for a year or so until they (might?) put their house in order.