Microsoft Flight Simulator 2020 Installation Problems / Clarification

Anonymous
2020-08-18T07:08:11+00:00

Hi,

I have been struggling with getting MSFS 2020 to install!

Pre-Purchased the Premium Deluxe Edition and i have a Windows 10 PC - and so far all attempts have failed at some point over the last 12 hours of trying.

First question - what is the order of installation that should be performed from the Microsoft Store across the items that are listed there in two parts:

  1. Manage - with just one entry "Microsoft Flight Simulator: Premium Deluxe" and
  2. Bundle Contents - that lists four sub-parts

2.1 "Microsoft Flight Simulator"

2.2 "Flight Simulator Deluxe Upgrade"

2.3 "Flight Simulator Premium Deluxe Upgrade"

2.4 "Digital Ownership"

Is there a particular order or hierarchy that these need to be installed?

i.e. do each of the sub-parts of point 2 above need to be installed individually and prior to the first part (i.e. point 1), or does installing the first (Managed) install all the others?

So far the downloads have been erratic, and i installed the first part and then launched it, it started up and then froze, and then crashed on restart. When trying to install the sub-parts, the computer just site there with "working" displayed on the sub-part line.

This is really frustrating!

Anyone able to provide some guidance or point to a set of instructions on how to get MSFS2020 installed?

thanks!

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2020-08-18T09:13:44+00:00

    Hey there, MagnusSchmitz

    Welcome to the Microsoft Community forums. 

    Can you press start key and R together, then type wsreset.exe in the run window and press ok. 

    This will reset the Microsoft Store app and should hopefully clear up any problems. 

    Hope this helps, 

    Regards,

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  2. Anonymous
    2020-08-18T08:16:53+00:00

    Have the same problem. Tried installing it from different locations in Store, but get either "An error occured on our server" or no response at all, depending on where I try to install it from.

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  4. Anonymous
    2020-08-18T07:20:27+00:00

    Hey there, JawaharBhalla

    Welcome to the Microsoft Community forums. I am Nathan, an Independent Adviser.

    As far as I understood it if you have bought the Premium Deluxe Edition, you should download that version from the store here:

    https://www.microsoft.com/store/productId/9PMDB...

    The store should take care of the rest, and install what it needs to install. 

    There is an installation guide the developers have published regarding this game here:

    https://flightsimulator.zendesk.com/hc/en-us/ar...

    Hope this helps,

    Regards,

    __

    The website linked above is an official website for the game developer Asobo Studio. While this site does not belong to Microsoft, it is a trusted source.

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