Microsoft Flight Simulator 2020 Installation Problems / Clarification

Anonymous
2020-08-18T07:08:11+00:00

Hi,

I have been struggling with getting MSFS 2020 to install!

Pre-Purchased the Premium Deluxe Edition and i have a Windows 10 PC - and so far all attempts have failed at some point over the last 12 hours of trying.

First question - what is the order of installation that should be performed from the Microsoft Store across the items that are listed there in two parts:

  1. Manage - with just one entry "Microsoft Flight Simulator: Premium Deluxe" and
  2. Bundle Contents - that lists four sub-parts

2.1 "Microsoft Flight Simulator"

2.2 "Flight Simulator Deluxe Upgrade"

2.3 "Flight Simulator Premium Deluxe Upgrade"

2.4 "Digital Ownership"

Is there a particular order or hierarchy that these need to be installed?

i.e. do each of the sub-parts of point 2 above need to be installed individually and prior to the first part (i.e. point 1), or does installing the first (Managed) install all the others?

So far the downloads have been erratic, and i installed the first part and then launched it, it started up and then froze, and then crashed on restart. When trying to install the sub-parts, the computer just site there with "working" displayed on the sub-part line.

This is really frustrating!

Anyone able to provide some guidance or point to a set of instructions on how to get MSFS2020 installed?

thanks!

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2020-08-18T12:18:01+00:00

    Mine's Windows 10, Home Edition Version 2004 (OS Build 19041.450) - so really dont think its the Windows version thats the problem.....

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  2. Anonymous
    2020-08-18T11:24:52+00:00

    I have Windows 10, Home edition, version 1903 (18362.1016). Installing version 2004 now to see if that helps. Not running it in S mode.

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  3. Anonymous
    2020-08-18T10:24:29+00:00

    Hey there, MagnusSchmitz

    Thanks for the information. 

    Please can you go to Start > Settings > Update & Recovery 

    Then check for any Windows Update. If there is a Windows Update, please can you install it and see if the game works?

    Can you press Start & R together and type winver

    What version of Windows 10 are you using?

    Are you in S mode?

    Regards,

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  4. Anonymous
    2020-08-18T10:24:02+00:00

    this its what i got for hours

    i try to restart the download and nothing

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  5. Anonymous
    2020-08-18T10:04:05+00:00

    Tried it several times now, restarted the computer, paused my firewall, everything I can think of. No difference.

    If I try to install a part of the package, I get the error, but if I try to install the whole package, nothing really happens. I get a popup where I can choose the drive to install it, and after selecting a drive and clicking "Install" button the popup closes and then nothing... Doesn't matter which drive I choose either.

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