Microsoft Flight Simulator 2020 Installation Problems / Clarification

Anonymous
2020-08-18T07:08:11+00:00

Hi,

I have been struggling with getting MSFS 2020 to install!

Pre-Purchased the Premium Deluxe Edition and i have a Windows 10 PC - and so far all attempts have failed at some point over the last 12 hours of trying.

First question - what is the order of installation that should be performed from the Microsoft Store across the items that are listed there in two parts:

  1. Manage - with just one entry "Microsoft Flight Simulator: Premium Deluxe" and
  2. Bundle Contents - that lists four sub-parts

2.1 "Microsoft Flight Simulator"

2.2 "Flight Simulator Deluxe Upgrade"

2.3 "Flight Simulator Premium Deluxe Upgrade"

2.4 "Digital Ownership"

Is there a particular order or hierarchy that these need to be installed?

i.e. do each of the sub-parts of point 2 above need to be installed individually and prior to the first part (i.e. point 1), or does installing the first (Managed) install all the others?

So far the downloads have been erratic, and i installed the first part and then launched it, it started up and then froze, and then crashed on restart. When trying to install the sub-parts, the computer just site there with "working" displayed on the sub-part line.

This is really frustrating!

Anyone able to provide some guidance or point to a set of instructions on how to get MSFS2020 installed?

thanks!

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2020-08-18T23:50:28+00:00

    I spend about 12 ours of installing/ trouble shouting by now. Spend 130 euro's waited more than a year and I get nothing !!

    It's a major shame ! When it's Microsoft , **** begins....I mean, How user friendly is X-plane !!!

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  2. Anonymous
    2020-08-18T22:37:49+00:00

    I have the same problem.  When I attempt to install the deluxe or premium deluxe I get the message that the "product is not available".

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  3. Anonymous
    2020-08-18T22:13:59+00:00

    Another clean install of Windows, then just updating Windows and installing GPU drivers, nothing else. Now finally it's downloading and installing the content.

    Worst installation process ever.

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  4. Anonymous
    2020-08-18T20:02:21+00:00

    My problem is that the basic version downloaded ok but I can't get the premium deluxe to download

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  5. Anonymous
    2020-08-18T19:01:05+00:00

    I reinstalled Windows... Now it worked to do the first installation BUT it doesn't start. I can see it in the task manager for a little while (20-30 seconds) and then it just disappears. No errors nothing. 

    Clean Windows installation with only GPU drivers on top of it, and still problems...

    Ran troubleshooter again. Said to restore the app. I did and now it's gone and I can't install it. Back to the original problem. I mean.... This is soooo bad! One of the largest fiaskos ever!

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