Microsoft Flight Simulator 2020 Installation Problems / Clarification

Anonymous
2020-08-18T07:08:11+00:00

Hi,

I have been struggling with getting MSFS 2020 to install!

Pre-Purchased the Premium Deluxe Edition and i have a Windows 10 PC - and so far all attempts have failed at some point over the last 12 hours of trying.

First question - what is the order of installation that should be performed from the Microsoft Store across the items that are listed there in two parts:

  1. Manage - with just one entry "Microsoft Flight Simulator: Premium Deluxe" and
  2. Bundle Contents - that lists four sub-parts

2.1 "Microsoft Flight Simulator"

2.2 "Flight Simulator Deluxe Upgrade"

2.3 "Flight Simulator Premium Deluxe Upgrade"

2.4 "Digital Ownership"

Is there a particular order or hierarchy that these need to be installed?

i.e. do each of the sub-parts of point 2 above need to be installed individually and prior to the first part (i.e. point 1), or does installing the first (Managed) install all the others?

So far the downloads have been erratic, and i installed the first part and then launched it, it started up and then froze, and then crashed on restart. When trying to install the sub-parts, the computer just site there with "working" displayed on the sub-part line.

This is really frustrating!

Anyone able to provide some guidance or point to a set of instructions on how to get MSFS2020 installed?

thanks!

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2020-08-20T23:46:18+00:00

    I  bought the super deluxe version and first, it became a mess. After 48 hours of downloading the game, the window quit and when I tried to come back it just stuck as everyone else.  At the Microsoft store the game button said play instead of install but when I made double click nothing happens. 

    I have to uninstall whatever the game installed and now when I tried to start downloading it again it appears a window that say...  try again later.... something happened on our end. And this has been all day long.

    I will suggest the ship the game, as in the old days. I don't want to think of going through this process again every time I buy a new machine.  Another way they should have to manage the issues could have been to send everyone a link with a schedules download option and by doing this guarantee that the server just don't get stuck. It seems as if they were new on the business and no news nor information has been sent to our mail, to apologizing and giving further information.

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  2. Anonymous
    2020-08-20T23:15:41+00:00

    This installation guide is useless...   the problem everyone is having is not that we don't know how to install things from the Microsoft Store, the problem is we are getting an error code every time we try to kick of the installation.  That is what needs to be  fixed.  Why does the installation work on some sub-standard PCs, but not on higher end gaming PCs.  Also, why is it saying that the Deluxe Upgrade is not available.  That doesn't make any sense.

    At least, make a refund option available, so we can get our money back.

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  3. Anonymous
    2020-08-20T19:22:26+00:00

    My internet connection is 50 megabits and was not an issue. Windows was the issue. Had to do a Windows reset which fixed it:

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  4. Anonymous
    2020-08-20T19:01:08+00:00

    I had to do a Windows reset and then MS Flight Sim 2020 downloaded and installed successfully.

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  5. Anonymous
    2020-08-20T15:19:18+00:00

    SOLVED!

    I had the same issue, I solved it connecting the PC with an ethernet cable to the modem, downloading now doesn't get stuck. It seems to work fine now. In my case the problem seems to be somehow related to the wi-fi connection.

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