Microsoft Flight Simulator 2020 Installation Problems / Clarification

Anonymous
2020-08-18T07:08:11+00:00

Hi,

I have been struggling with getting MSFS 2020 to install!

Pre-Purchased the Premium Deluxe Edition and i have a Windows 10 PC - and so far all attempts have failed at some point over the last 12 hours of trying.

First question - what is the order of installation that should be performed from the Microsoft Store across the items that are listed there in two parts:

  1. Manage - with just one entry "Microsoft Flight Simulator: Premium Deluxe" and
  2. Bundle Contents - that lists four sub-parts

2.1 "Microsoft Flight Simulator"

2.2 "Flight Simulator Deluxe Upgrade"

2.3 "Flight Simulator Premium Deluxe Upgrade"

2.4 "Digital Ownership"

Is there a particular order or hierarchy that these need to be installed?

i.e. do each of the sub-parts of point 2 above need to be installed individually and prior to the first part (i.e. point 1), or does installing the first (Managed) install all the others?

So far the downloads have been erratic, and i installed the first part and then launched it, it started up and then froze, and then crashed on restart. When trying to install the sub-parts, the computer just site there with "working" displayed on the sub-part line.

This is really frustrating!

Anyone able to provide some guidance or point to a set of instructions on how to get MSFS2020 installed?

thanks!

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2020-09-22T15:43:54+00:00

    Hi,

    Im getting the same issues - very very poor indeed.

    My remedy - Im going for a refund until this mess is sorted. I would recommend everyone else does too if not too late!!

    Poor show MS.

    I would like to do a refund also. Im not getting into the game unless im subscribed ti xbox live.  With the paid subscription im able to see my premium de luxe edition. But i dont wanna pay a montly xbox subscribtion because i already paid for the full game...

    So, how do i refund ? I will be paying again, only from the ms store this time. No more ingame buying the full game.. What a mess...

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  2. Anonymous
    2020-09-22T15:08:53+00:00

    Hi,

    Im getting the same issues - very very poor indeed.

    My remedy - Im going for a refund until this mess is sorted. I would recommend everyone else does too if not too late!!

    Poor show MS.

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  3. Anonymous
    2020-09-16T12:11:58+00:00

    Hello, i almost finished the download but it looks still downloading. I dont want to re install my windows and game. Because in here internet speed is not fast. 

    I did 5-6 restarts during download because it was stuck for 5-6 times. I checked destination folder, everything looks ok. How can i solve it?

    Thank you.

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  4. Anonymous
    2020-09-13T02:31:24+00:00

    Update since my 9/5 post about downloading for MSFS not starting:  

    I have corresponded a couple times with Asabo Studios (Microsoft's FS partner).  About a week ago I sent them some data from my laptop that they requested plus videos of my attempts to download from the MS Store and Xbox installer to better define my issue.   Hopefully I will hear some good news from them soon.

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  5. Anonymous
    2020-09-12T15:17:24+00:00

    On August 20th, I received the Microsoft Flight Simulator as a premium deluxe preorder box as a gift.

    So far I have performed the DVD installation 4 times.

    On the first attempt at installation, I was able to enter the 25-digit code.

    After that, however, nothing worked!

    Further installation or download of the launcher fails.

    My MS Store works with all apps except MSFS without any problems including updates!

    I have already used all the “tutorials” in circulation several times! Unfortunately, all to no avail!

    My Windows 10 is up-to-date (2004), graphics driver as well

    I noticed that the "Gaming Services" service does not start!

    Error message: The Gaming Services service has ended. A connected device does not work.

    The device manager does not show any errors!

    I removed all devices that were connected externally, unfortunately it didn't work!

    I then used a tool from O&O (AppBuster) to uninstall the Gaming Services, Xbox app, Xbox bar, etc. Computer restarted.

    Then I tried to install the simulator, unfortunately again an error!

    But I saw the progress bar once!

    The problem isn't a defective device or driver, the device manager is clean!

    During the first installation I missed the fact that the Gaming Services were not completely installed.

    The Gaming Services app is displayed as installed, but it is not.

    Thus the start of the service is not possible!

    I have already opened 2 support tickets at Microsoft, this was also confirmed to me by email from Microsoft, but no response from Microsoft!

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