Microsoft Flight Simulator 2020 Installation Problems / Clarification

Anonymous
2020-08-18T07:08:11+00:00

Hi,

I have been struggling with getting MSFS 2020 to install!

Pre-Purchased the Premium Deluxe Edition and i have a Windows 10 PC - and so far all attempts have failed at some point over the last 12 hours of trying.

First question - what is the order of installation that should be performed from the Microsoft Store across the items that are listed there in two parts:

  1. Manage - with just one entry "Microsoft Flight Simulator: Premium Deluxe" and
  2. Bundle Contents - that lists four sub-parts

2.1 "Microsoft Flight Simulator"

2.2 "Flight Simulator Deluxe Upgrade"

2.3 "Flight Simulator Premium Deluxe Upgrade"

2.4 "Digital Ownership"

Is there a particular order or hierarchy that these need to be installed?

i.e. do each of the sub-parts of point 2 above need to be installed individually and prior to the first part (i.e. point 1), or does installing the first (Managed) install all the others?

So far the downloads have been erratic, and i installed the first part and then launched it, it started up and then froze, and then crashed on restart. When trying to install the sub-parts, the computer just site there with "working" displayed on the sub-part line.

This is really frustrating!

Anyone able to provide some guidance or point to a set of instructions on how to get MSFS2020 installed?

thanks!

Windows for home | Windows 10 | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

244 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2020-10-20T15:40:17+00:00

    This is the same problem I have when trying to download from the store. I'm about ready to give up. X-Plane is looking better and better.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2020-10-17T11:00:31+00:00

    Have any of you posted over at https://www.flightsimulator.com/, which is Microsoft's main support site for all things MSFS 2020, including the Zendesk, where you can log your problem. if it hasn't already been logged?

    This site is just a generic Microsoft site, and the flightsimmer site is much better for support for your problem.

    Zendesk is under the Forums tab.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2020-10-17T10:39:11+00:00

    Same problem , no solution. Only got it back running paying for Xbox live subscription . Totally insane

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2020-10-16T10:20:08+00:00

    After the recent update the FSim always froze. So I uninstalled it and now I want to reinstall it. However when I get to the page where it says: You own the program - install/play - when I hit the install button it says : FSim already installed, but there is no trace of the program on my hard drive. Why can't I re-install it?

    Was this answer helpful?

    0 comments
  5. Anonymous
    2020-10-13T17:44:27+00:00

    Sadly i requested a refund the day i bought it, not on preorder though.

    This must certainly damage MS credibility.

    Was this answer helpful?

    0 comments