Microsoft Flight Simulator 2020 Installation Problems / Clarification

Anonymous
2020-08-18T07:08:11+00:00

Hi,

I have been struggling with getting MSFS 2020 to install!

Pre-Purchased the Premium Deluxe Edition and i have a Windows 10 PC - and so far all attempts have failed at some point over the last 12 hours of trying.

First question - what is the order of installation that should be performed from the Microsoft Store across the items that are listed there in two parts:

  1. Manage - with just one entry "Microsoft Flight Simulator: Premium Deluxe" and
  2. Bundle Contents - that lists four sub-parts

2.1 "Microsoft Flight Simulator"

2.2 "Flight Simulator Deluxe Upgrade"

2.3 "Flight Simulator Premium Deluxe Upgrade"

2.4 "Digital Ownership"

Is there a particular order or hierarchy that these need to be installed?

i.e. do each of the sub-parts of point 2 above need to be installed individually and prior to the first part (i.e. point 1), or does installing the first (Managed) install all the others?

So far the downloads have been erratic, and i installed the first part and then launched it, it started up and then froze, and then crashed on restart. When trying to install the sub-parts, the computer just site there with "working" displayed on the sub-part line.

This is really frustrating!

Anyone able to provide some guidance or point to a set of instructions on how to get MSFS2020 installed?

thanks!

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2020-08-23T08:04:21+00:00

    Last night, Windows decided to install the new Edge browser, without my knowledge, and now the flightsim doesn't work!!! It shows up in the task manager under background processes for 20-30 seconds, and then it disappears. Just like before. I am a patient man but ****????????? What is this ****????

    And just as I suspected....Uninstalled it and now I can't install it again... Back to square one with having to reinstall Windows. 

    This must be the most embarrasing moment since Windows 98 crashed live on stage for Bill Gates.

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  2. Anonymous
    2020-08-22T20:16:00+00:00

    Hello, everyone,

    it's an absolute cheek what microsoft allows itself again. you buy a program that costs over a hundred euros and the software giant Microsoft can't handle the mass of downloads? what do the programmers there get paid for? i'm very annoyed about this circumstance. but it will be like always.... microsoft doesn't care about this at all. i think in one year everything will work properly....

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  3. Anonymous
    2020-08-22T17:28:07+00:00

    this zendesk link doesn't change anything, the problem is Windows Store not able to start the downloads

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  4. Anonymous
    2020-08-22T14:39:43+00:00

    Hi what i found is 

    the account for MS Store

    has to be the same one for XBox

    make sure ur logging into only one account the account that was used to buy the sim

    go to MS Store

    check what account it is then 

    Make sure you login to xbox with the same username & password

    & also double check in sim that its the same account & you should be good to go

    hope this helps

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  5. Anonymous
    2020-08-22T14:36:24+00:00

    Hi what i found is 

    the account for MS Store

    has to be the same one for XBox

    make sure ur logging into only one account the account that was used to buy the sim

    go to MS Store

    check what account it is then 

    Make sure you login to xbox with the same username & password

    & also double check in sim that its the same account & you should be good to go

    hope this helps

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    1 person found this answer helpful.
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