Microsoft Flight Simulator 2020 Installation Problems / Clarification

Anonymous
2020-08-18T07:08:11+00:00

Hi,

I have been struggling with getting MSFS 2020 to install!

Pre-Purchased the Premium Deluxe Edition and i have a Windows 10 PC - and so far all attempts have failed at some point over the last 12 hours of trying.

First question - what is the order of installation that should be performed from the Microsoft Store across the items that are listed there in two parts:

  1. Manage - with just one entry "Microsoft Flight Simulator: Premium Deluxe" and
  2. Bundle Contents - that lists four sub-parts

2.1 "Microsoft Flight Simulator"

2.2 "Flight Simulator Deluxe Upgrade"

2.3 "Flight Simulator Premium Deluxe Upgrade"

2.4 "Digital Ownership"

Is there a particular order or hierarchy that these need to be installed?

i.e. do each of the sub-parts of point 2 above need to be installed individually and prior to the first part (i.e. point 1), or does installing the first (Managed) install all the others?

So far the downloads have been erratic, and i installed the first part and then launched it, it started up and then froze, and then crashed on restart. When trying to install the sub-parts, the computer just site there with "working" displayed on the sub-part line.

This is really frustrating!

Anyone able to provide some guidance or point to a set of instructions on how to get MSFS2020 installed?

thanks!

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2020-08-22T13:39:42+00:00

    What was your issue, i got mine going its fine now the error fir me was i had 2 accounts on microsoft store

    1 i bought the PE Downloaded it 

    just to have the SE with only 20 planes..

    the account i bought the sim on was fine, the other was the one logged into within the sim, causing the issue...

    i just clicked sign out within sim top right on name.. then signed in with the right account that matched the store account..

    thats that working like a dream :D

    please don’t bin this wonderful sim, worst come to the worst get refund & buy on steam...

    i hope you get it going :/

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  2. Anonymous
    2020-08-22T06:35:34+00:00

    A shame that when you by dvd's to avoid downloading, you still have to download a lot via a crappy ms store. Error, error, error. 

    Is Microsoft reading all the problems and finding a solution or do they not care... 

    Would be nice if they let the community know anything.

    5th day of troubleshooting....

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  3. Anonymous
    2020-08-22T06:00:28+00:00

    My problem is the update closes itself after a few minutes.  It will download a gig or so of data, then just close for no apparent reason.  I spent 3-4 hours on this yesterday and it looks like today will be spent the same way.  

    I don't care if it has to run all night, but it shouldn't be this buggy and I shouldn't have to jump through hoops to install a game.  It should just work reasonably well.

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  4. Anonymous
    2020-08-21T22:44:51+00:00

    Just found the solution.. You need to install all **** Xbox app..

    Xbox identity provider

    xbox game bar

    xbox beta

    it worked...

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  5. Anonymous
    2020-08-21T13:45:17+00:00

    Hi,

    I post a ticket to microsoft support for 2 days ago and no response.

    Have You an idea about why Your launcher start the download but not my?

    regards

    SEFEH

    I finally (after a few hours) got the 2nd part to download... I removed most my startup programs, then i restarted my computer. And then as soon as my computer restarted, i rightclicked on the microsoft flight simulator icon and ran as administrator.(note: I did not run the game from the xbox store or gamepass section)... It took a few minutes but then the install finally got past the black screen and the asobo logo popped up and then the blue line screen started.  At the 86percent mark it seemed stuck... Waited about 15mins for progress.. nothing... Hit alt-F4 and then rebooted and clicked icon again... It resumed and then completed install and now its up and running ok... I even increased the rolling cache (in options under data).. and so far it looks all good. Hope this helps anyone who might be stuck... Thanks

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