Microsoft Flight Simulator 2020 Installation Problems / Clarification

Anonymous
2020-08-18T07:08:11+00:00

Hi,

I have been struggling with getting MSFS 2020 to install!

Pre-Purchased the Premium Deluxe Edition and i have a Windows 10 PC - and so far all attempts have failed at some point over the last 12 hours of trying.

First question - what is the order of installation that should be performed from the Microsoft Store across the items that are listed there in two parts:

  1. Manage - with just one entry "Microsoft Flight Simulator: Premium Deluxe" and
  2. Bundle Contents - that lists four sub-parts

2.1 "Microsoft Flight Simulator"

2.2 "Flight Simulator Deluxe Upgrade"

2.3 "Flight Simulator Premium Deluxe Upgrade"

2.4 "Digital Ownership"

Is there a particular order or hierarchy that these need to be installed?

i.e. do each of the sub-parts of point 2 above need to be installed individually and prior to the first part (i.e. point 1), or does installing the first (Managed) install all the others?

So far the downloads have been erratic, and i installed the first part and then launched it, it started up and then froze, and then crashed on restart. When trying to install the sub-parts, the computer just site there with "working" displayed on the sub-part line.

This is really frustrating!

Anyone able to provide some guidance or point to a set of instructions on how to get MSFS2020 installed?

thanks!

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2021-02-09T14:42:02+00:00

    This is a very simple, well-written question. He states it very understandably. And I am EXTREMELY interested in getting a STRAIGHT ANSWER to it.

    We do not need some already published, wordy, imprecise, completely unhelpful page of non-information. I have the exact same question.

    PLEASE Microsoft - ANSWER THIS QUESTION.

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  2. Anonymous
    2021-01-24T21:45:50+00:00

    I had the same issue when purchasing from the MS Store.  

    I found trying to install by using the MS Store App was not working when selecting INSTALL.

    When I bypassed the Store and just used a Browser, such as MS Edge, went to the store in the Browser, logged in, and then selected INSTALL it worked fine.  I then when into the Contents/Components, did a Select ALL and installed ALL the Components.

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  3. Anonymous
    2021-01-23T11:40:10+00:00

    Yes. I cleared 165 gb of space in the solid state C drive and the installer suggested the C drive. As I understand it the program will refuse to install on either a machine that isn't sufficient spec, or into an area with insufficient room. After it accepted the authentication it then told me I can download MSFS now, but not to the C drive as there was insufficient space. It suggested the E drive.

    The point is, the program loaded and is in the C drive. I know its there, because there is 110 gb more in there than when I started, but I can't see it or access it.

    I can believe, having downloaded the 110 gb or so of program I need to download a further 107 gb. That makes close to 220 gb of space needed for the program.

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  4. Anonymous
    2021-01-23T02:44:58+00:00

    Did you actually SELECT that drive before you clicked install? (it does, after all, ask you to pick one).

    I think the answer is "No", because a selected drive would be highlighted, had you done it...

    Good luck, and if that doesn't work, come back and we'll have another look at what's going on for you.

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  5. Anonymous
    2021-01-23T02:41:54+00:00

    When in doubt, follow the instructions. Sorry mate, but if you had followed the instructions, you would probably not be in the pickle that you are in. The whole program is more than 150gB, and it will need to apply multiple updates to bring it up to date. At least during the early days there are quite frequent, often large, updates flying out of Asobo's shop.

    Head over to https://www.flightsimulator.com/, which is the official MSFS 2020 support site, and repeat your woes there. I'm sure that some kind soul will come to your rescue.

    BTW, does the disk version come with a manual? And is it any good? Us poor "downloaders" got no documentation at all, so a lot of us headed over to https://sofly.io/flight-simulator-guide/ and have a look at their (paid) offering. It covers most of what you will need once you get the sim up and running.

    Good luck

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