Microsoft Flight Simulator 2020 Installation Problems / Clarification

Anonymous
2020-08-18T07:08:11+00:00

Hi,

I have been struggling with getting MSFS 2020 to install!

Pre-Purchased the Premium Deluxe Edition and i have a Windows 10 PC - and so far all attempts have failed at some point over the last 12 hours of trying.

First question - what is the order of installation that should be performed from the Microsoft Store across the items that are listed there in two parts:

  1. Manage - with just one entry "Microsoft Flight Simulator: Premium Deluxe" and
  2. Bundle Contents - that lists four sub-parts

2.1 "Microsoft Flight Simulator"

2.2 "Flight Simulator Deluxe Upgrade"

2.3 "Flight Simulator Premium Deluxe Upgrade"

2.4 "Digital Ownership"

Is there a particular order or hierarchy that these need to be installed?

i.e. do each of the sub-parts of point 2 above need to be installed individually and prior to the first part (i.e. point 1), or does installing the first (Managed) install all the others?

So far the downloads have been erratic, and i installed the first part and then launched it, it started up and then froze, and then crashed on restart. When trying to install the sub-parts, the computer just site there with "working" displayed on the sub-part line.

This is really frustrating!

Anyone able to provide some guidance or point to a set of instructions on how to get MSFS2020 installed?

thanks!

Windows for home | Windows 10 | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

244 answers

Sort by: Most helpful
  1. Anonymous
    2020-08-24T08:03:06+00:00

    Hi 

    I have a problem where "pc-fs-base-bigfiles-0.1.5.9" keeps on downloading over and over again and I have deleted the other fs base files and restarted it again but no results. I am frustrated with the download and I have spent 3 days trying to figure out but nothing works. Can some help me. I am using a steam edition of fs2020. I have tried to reinstall fs2020 restarted the download. I have turned off my firewall and windows defender as well.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2020-08-23T20:25:16+00:00

    I also tried far to many times but I read somewhere that you can change your audio out settings in the tool bar.

    Worked right after that now I'm downloading the last 100GB of the game.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2020-08-23T17:43:37+00:00

    I don't know if this will help someone, but the thing that worked for me was doing the windows updates, Ms store updates. Then I made a new user account on the computer with the email I used to purchase the game, but this was after updating to the latest windows update 2004. With the new user account on the pc I logged in and upgraded the ms store on that account first. Then I went to the store and clicked on the flight simulator, from the menu selected the premium deluxe and pressed the blue install button on the top. Then before starting the game I installed the digital ownership by clicking on the dots next to the blue play/install button, then choose manage, and install the digital ownership if it has not already. I opened up the game by pressing play. This time it worked and game me the correct download. The file size for the premium deluxe was only 95 Gb and the wrong version it was giving me before was 91.xx Gb. So if you see the 95 Gb for install size you are getting the correct deluxe version. If you have the other deluxe version I assume the file size should be 92 to 95 Gb. Also on the deluxe premium version my computer was not showing up when I use the install on my devise button that pops up when we press the doted menu on side of blue play button. I assumed it wouldn't work, but it still worked by just using the blue install button on the correct version first on the new user account I made with the email. Hope this helps, sorry I'm bad at explaining. Hope this will help at least few of you. Thank you

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2020-08-23T13:22:35+00:00

    How many microsoft accounts do u have?

    make sure ur only using the one used to buy the sim

    this goes for xbox app as well

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2020-08-23T06:00:55+00:00

    So on to different problems.

    I figured out it would complete the update if I totally left my computer alone.  Even moving the mouse too much would cause the download to fail.  Ran all night and update was complete when I woke up.

    To call this thing buggy may be the understatement of the year.  I got it working, but it will just randomly freeze/close for no apparent reason.  I've been messing with this thing for a couple hours and I haven't even left the ground yet.

    I may be done with this thing.  So completely disappointed.

    Was this answer helpful?

    0 comments No comments