Microsoft Flight Simulator 2020 Installation Problems / Clarification

Anonymous
2020-08-18T07:08:11+00:00

Hi,

I have been struggling with getting MSFS 2020 to install!

Pre-Purchased the Premium Deluxe Edition and i have a Windows 10 PC - and so far all attempts have failed at some point over the last 12 hours of trying.

First question - what is the order of installation that should be performed from the Microsoft Store across the items that are listed there in two parts:

  1. Manage - with just one entry "Microsoft Flight Simulator: Premium Deluxe" and
  2. Bundle Contents - that lists four sub-parts

2.1 "Microsoft Flight Simulator"

2.2 "Flight Simulator Deluxe Upgrade"

2.3 "Flight Simulator Premium Deluxe Upgrade"

2.4 "Digital Ownership"

Is there a particular order or hierarchy that these need to be installed?

i.e. do each of the sub-parts of point 2 above need to be installed individually and prior to the first part (i.e. point 1), or does installing the first (Managed) install all the others?

So far the downloads have been erratic, and i installed the first part and then launched it, it started up and then froze, and then crashed on restart. When trying to install the sub-parts, the computer just site there with "working" displayed on the sub-part line.

This is really frustrating!

Anyone able to provide some guidance or point to a set of instructions on how to get MSFS2020 installed?

thanks!

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2020-08-21T13:07:43+00:00

    Hi,

    I post a ticket to microsoft support for 2 days ago and no response.

    Have You an idea about why Your launcher start the download but not my?

    regards

    SEFEH

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  2. Anonymous
    2020-08-21T11:11:15+00:00

    I have that excactly too. But in my case there is 95 gig installed on my drive. Really don't understand.

    I send my question also to zendesk, but no answer...

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  3. Anonymous
    2020-08-21T08:50:25+00:00

    Yeah but then it didn't work anyway so I had to reinstall Windows from the beginning in order to be able to install FS again too. Now it's installed and I only get a game crash now and then. But at least it works! :)

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  4. Anonymous
    2020-08-21T00:50:04+00:00

    Hi Nathan:

    I need help, can you provide me some guidance?

    On August 18 I started downloading my FS and after 24 hours it suddenly quit the screen, it says that has to download something about 76GB. I went back to and instead of saying install it says play but when a make double click nothing happens. 

    After many attempts I uninstall the program, went back and now the store pops up a window saying "Try again later, something happened on our end." and it has been like this all day.

    Can you help me know if its something about my computer or does it has to be about how MS has decided to managed download putting us in an endless row?

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  5. Anonymous
    2020-08-21T00:18:14+00:00

    Hi,

      Nope.  It does its usual "searching for updates" but then loads.  It is weird, but it's working.

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