Lifecam HD-3000 bad audio

Anonymous
2020-09-18T22:09:59+00:00

Hi I have Win 10, and I have a Lifecam HD-3000, and the audio has a hum.

I've tried a couple of units and they are the same, so I know it's not a physical fault.

I also tried changing the sampling rate, a solution offered in other forum answers, but that didn't work.

Does the Lifecam HD-3000 simply not work with windows 10, or is there a solution to get the sound working properly ?

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-02-08T09:24:26+00:00

    I have two of these same problems as everyone else......
    Settings make no difference, running on battery makes no difference.

    I brought these as they are MS and should be good quality, clearly, they are rubbish!

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  2. Anonymous
    2021-02-08T09:39:07+00:00

    I raised a fault replacement request to Microsoft and have heard nothing yet. Great customer service....not.

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  3. Anonymous
    2021-02-19T01:56:55+00:00

    Same problem here. I'm pretty sure it's a hardware fault of the recent models. I had a 330 Hz buzz on mine. Matt Cadwell's video has a 430 Hz buzz. The difference might be to do with sampling frequency?

    In July 2020 I tried 2 lifecams, and had to return both. I tried on a PC and a laptop, and at 2 different suburbs, to rule out ground loop, OS and environment issues.

    I tried a friend's older model lifecam 3000 on my laptop and there was no buzz on it.

    It's a real shame because the camera and mic quality are otherwise very good for the price. I'm really hoping a new batch corrects the issue, but i'm reluctant to buy without trying first. If you're buying this for camera only, and dont need audio, it's be fine.

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  4. Anonymous
    2021-02-21T15:43:06+00:00

    Same problem here. I'm pretty sure it's a hardware fault of the recent models. I had a 330 Hz buzz on mine. Matt Cadwell's video has a 430 Hz buzz. The difference might be to do with sampling frequency?

    In July 2020 I tried 2 lifecams, and had to return both. I tried on a PC and a laptop, and at 2 different suburbs, to rule out ground loop, OS and environment issues.

    I tried a friend's older model lifecam 3000 on my laptop and there was no buzz on it.

    It's a real shame because the camera and mic quality are otherwise very good for the price. I'm really hoping a new batch corrects the issue, but i'm reluctant to buy without trying first. If you're buying this for camera only, and dont need audio, it's be fine.

    I can absolutely second this. I bought a third webcam now, which was built 2046, and low and behold, same issue on 3 different computers. Desktop and Laptop. Hope they fix this issue at some point, as the webcam is otherwise very decent and worth its price.

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  5. Anonymous
    2021-02-21T15:45:46+00:00

    Yea same. Don't get your hopes up, they will literally never respond it seems...

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