Lifecam HD-3000 bad audio

Anonymous
2020-09-18T22:09:59+00:00

Hi I have Win 10, and I have a Lifecam HD-3000, and the audio has a hum.

I've tried a couple of units and they are the same, so I know it's not a physical fault.

I also tried changing the sampling rate, a solution offered in other forum answers, but that didn't work.

Does the Lifecam HD-3000 simply not work with windows 10, or is there a solution to get the sound working properly ?

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-01-20T19:56:29+00:00

    I have been having the same issue and I am on a brand new desktop. It gets suddenly worse and better, but I cannot participate in my online classes while using the microphone. It screams into the zoom room and hurts everyone's ears. This is with the levels set under 60%.

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  2. Anonymous
    2021-01-26T15:11:10+00:00

    I got my HD-3000 today and can't get rid of the hum. My old camera cost £5:00, many years ago from eBay, and I will have to reinput it and send the HD-3000 back.

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  3. Anonymous
    2021-01-27T04:55:20+00:00

    I had to do the same. I gave up on mine when it was suggested that the radiation from my moniter was effecting the microphone. I have a brand new desk top with a brand new monitor. I need my camera to be on the moniter. But I have a friend with the same model and when she brought it over there were no issues at all. So I dont believe its all of them.

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  4. Anonymous
    2021-01-27T14:16:10+00:00

    Hi, Ive been having exactly this problem as well. I even bought another webcam (same one) as I thought the first one I bought was just faulty. I tested both webcams on three different PC's and they both had the same noise on all PC's. What's important to note here is that both webcams were not detected by the driver on any PC tested. A friend of mine has had this webcam for a while, his was detected by the driver and had no noise issues. So I went to check for date they were built. The ones I bought recently were build in September 2020 (2041 and 2044), whereas my friends was built in June 2016 (1627). Im starting to believe that every webcam of this model built in 2020 or the second half of it might be faulty by manufacture. I would be interested to know whether this would align with the date of your faulty webcams.

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  5. Anonymous
    2021-01-27T15:22:25+00:00

    Hi, Ive been having exactly this problem as well. I even bought another webcam (same one) as I thought the first one I bought was just faulty. I tested both webcams on three different PC's and they both had the same noise on all PC's. What's important to note here is that both webcams were not detected by the driver on any PC tested. A friend of mine has had this webcam for a while, his was detected by the driver and had no noise issues. So I went to check for date they were built. The ones I bought recently were build in September 2020 (2041 and 2044), whereas my friends was built in June 2016 (1627). Im starting to believe that every webcam of this model built in 2020 or the second half of it might be faulty by manufacture. I would be interested to know whether this would align with the date of your faulty webcams.

    My box says 'DATE 2042' - interestingly, I wrote my comment after trying to take a video using the camera app. Later, I have now tried a video conference in Zoom and a Messanger video call and there was no hum on either!

    But I would like to make a video some time!!!

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