Lifecam HD-3000 bad audio

Anonymous
2020-09-18T22:09:59+00:00

Hi I have Win 10, and I have a Lifecam HD-3000, and the audio has a hum.

I've tried a couple of units and they are the same, so I know it's not a physical fault.

I also tried changing the sampling rate, a solution offered in other forum answers, but that didn't work.

Does the Lifecam HD-3000 simply not work with windows 10, or is there a solution to get the sound working properly ?

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

54 answers

Sort by: Oldest
  1. Anonymous
    2020-09-18T22:16:53+00:00

    Hi Ingrid,

    Have you tried the webcam on other computers aswell or did you just test on 1 PC? Would be worth to test on others and then we can surely know that it is something with the webcams software.

    Please reply so that I can assist you furthermore with the problem :).

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2020-09-18T23:34:11+00:00

    Hiya Melik, thanks, well, I tried it on two other windows 10 machines. 

    I should say I also tried using the Win 7 driver from the Microsoft download site, in compatibility mode, but that made no difference, still a loud hum over the audio.

    It just looks like it's obsolete on windows 10, the company hasn't updated the drivers.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2020-09-19T09:20:32+00:00

    Hmm, maybe you should try to update your drivers through Driver Booster Download. Its free and works like a charm

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2020-09-19T09:58:11+00:00

    Hi, well, can it boost a driver that doesn't exist ?

    I've gone through a lot of forum solutions including using .cab drivers from the windows catalogue - which don't install.

    The microsoft online store lists this camera as suitable for windows 10. I think they should change that.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2020-09-19T11:17:48+00:00

    I could not replicate your issue. I took my hd-3000 out of my drawer and connected it to my external USB Hub. I tested with Voice Recorder and Audacity. I did not pick up any hum using the drivers I had installed or the alternate generic USB audio device driver I later changed to.  Maybe you are picking up some system/room/line noise from your AC, power supply, mainboard or other devices. Have you tried another Windows 10 machine, powered USB hub, less devices, no USB extension/replacement uplink cable (if used) or other physical location. You might want to try adjusting your mic levels or bit rate to see if that improves the condition. I did not make any adjustments to the default bit rate.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments