Lifecam HD-3000 bad audio

Anonymous
2020-09-18T22:09:59+00:00

Hi I have Win 10, and I have a Lifecam HD-3000, and the audio has a hum.

I've tried a couple of units and they are the same, so I know it's not a physical fault.

I also tried changing the sampling rate, a solution offered in other forum answers, but that didn't work.

Does the Lifecam HD-3000 simply not work with windows 10, or is there a solution to get the sound working properly ?

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-09-22T21:56:27+00:00

    Sooo, I made a fresh install of windows 7 just to test my cams, and still get the bad audio. So, meh, they go back to the shop.

    Thank you Melik and Techfreak for trying to help me, I appreciate it, and maybe your ideas will help someone else.

    Thanks.

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  2. Anonymous
    2020-09-21T10:49:30+00:00

    Hi thanks for getting back to me. On the box it say model 1492, year 2019. 

    I've played with the microphone input level from 0% to 100%, held the cam away from the monitor, plugged it in a different room in a different computer, turned all the lights off.

    The hum changes with the input level but it's always there.

    I tried the a headset microphone - sound was good, no hum.

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  3. Anonymous
    2020-09-21T10:38:22+00:00

    There may be several minor revisions. I know there are at least two major model numbers. I have model 1492. The other model is 1456. Maybe one model is more resilient than the other. The only generic FAQ I could immediately find for other LifeCam models covering audio issues. 

    Resolve poor audio quality by using your LifeCam in a Messenger Video Call

    Have you ever tried the listen to this device option and lowered the mic gain to see if you can hear the hum. I personally connected a USB headset (did not use the headset mic) and enabled Listen to this device and lowered the output to less than 80%. The USB headset or 3.5mm to USB adapter headset helps isolate things. This type of configuration might allow you to orient the camera around to see if the buzzing goes away when the cameras are moved around or away from things.

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  4. Anonymous
    2020-09-20T19:13:52+00:00

    Looking at some youtube reviews, the sound on this model seems OK, but others have also found hum and buzz to be an issue.

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  5. Anonymous
    2020-09-20T18:37:01+00:00

    In the properties tab

    USB\VID_045E&PID_0810&REV_0108&MI_02

    USB\VID_045E&PID_0810&MI_02

    There are web pages where this is given as an id for the HD-3000, do they have revisions and updates ?

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