Same problem for me. Had no problem with sound with an inferior webcan (only bad visuals).
Bought the HD 3000 today. It's not usable. Too bad, I bought it because it had good reviews.
Lifecam HD-3000 bad audio
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Anonymous
Hi I have Win 10, and I have a Lifecam HD-3000, and the audio has a hum.
I've tried a couple of units and they are the same, so I know it's not a physical fault.
I also tried changing the sampling rate, a solution offered in other forum answers, but that didn't work.
Does the Lifecam HD-3000 simply not work with windows 10, or is there a solution to get the sound working properly ?
Windows for home | Windows 10 | Devices and drivers
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
54 answers
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Anonymous
2020-12-28T20:52:04+00:00 -
Anonymous
2020-12-18T23:15:55+00:00 HI all,
I have exactly the same problem. I installed the HD-3000 webcam on a Windows 10 laptop and this mic records a loud hum.
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Anonymous
2020-12-04T16:25:21+00:00 Hi JosephT71,
thanks for your tip.. unfortunately, it didn't help. I tried to record videos and audios with the Microsoft webcam unplugging the electric connection from the PC but the hum (or "buzz") is still there. Moreover, it only affects that cam while any other camera I tried on the same pc doesn't produce any noise. So, it seems to be a specific problem of that model.
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JosephT71 9,220 Reputation points2020-12-03T15:32:55+00:00 60 Hz humming is caused by your electricity outlet.
Turn down your speaker volume before you watch the first video.
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Anonymous
2020-12-03T15:19:43+00:00 Hi Ingrid and all,
I have exactly the same problem. I use the HD-3000 webcam on a Windows 10 PC and it is affected by a hum which makes it unusable for Skype conversations (and for any other use indeed). It is recorded by the voice recorder app too.
I discarded the previous one (same model) thinking it was defective and I received a brand new one from my company, which however has the same behaviour. In the meanwhile I also changed the PC, moving from a Lenovo X250 to a more performing T490, but the hum remains the same. I tried to attach/remove the USB port expansion as well as to use different USB ports (all of them are 3.0) and to move the cam away from the PC and from other electric appliances with no results.
A couple of really cheaper Chinese webcams I have, while showing a lower image quality, do not have any sound issue.
Hope that Microsoft can fix the problem which seems to be quite common, it is a pity having to keep the cams in a drawer and to replace them with cheap Chinese devices!