what does error code: 0x8019019a mean

Which version of Outlook are you using?

Do you see the accountson the left-hand side?

I've got absolutely no tabs to use as you I do on excel or word. I can't check on any menu to bring down, and I have tried in settings to see, but nothing. I am on version Windows 10. I hope we can work it out, as the Outlook app always appears to be not user friendly.Anthony.

Do you see several tabs at the top> (File. Menus. Home. Send/receive etc).

Check under Menus for the ‘Tools’ option.

Are you able to right click on the account to change the settings?

I don’t use Outlook so hopefully we can work this out.

Which verson of Outlook are you using?

Hello Virginia, I've created this app specific password, although why there is the need to go through this lenghly process when it was fine before. Anyway now it is asking me to get into my "Tools" on my menu tab, and as just working out why I am unable to do this is that I do not OR am unable to as having NO ribbon on my outlook client, and no button at the top to bring down the menu, nothing.

Please help, Anthony

Email providers change their security to improve it so what worked one day can stop working the next.

Windows Mail is classed as a less secure app by Yahoo, Google & iCloud email so an app specific password is required.

Changing the account password will not work in these cases. You must use an app specific password or create the account again where you’ll receive a notification asking to confirm you wish to use your Google account details with the app.