I lost all my passwords on all my browsers

Anonymous
2020-08-20T02:28:23+00:00

I lost all my passwords on all my browsers with the last Windows update. Every time I try to get support, I am directed to the spot to "save" passwords. They are still there allowing them to be saved. Each time I sign on to a site, I am asked if I want to save. I always say yes, but it still never saves. I had to change all my passwords and write them down because I didn't remember them because they were all saved before that update.  This is annoying, to say the least. Please, don't advise me on how to go into my browser settings and choose to save passwords. I know that. Everyone does.; It doesn't work!

I have been working on getting this fixed since the last update/ I got blocked out of my bank for attempting to use what I thought was my password. 

I wish to opt-out of Windows updates. They only serve to make PC users, annoyed!

Dee

Windows for home | Windows 10 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

90 answers

Sort by: Oldest
  1. Anonymous
    2020-08-22T00:43:16+00:00

    Thank you both I will try and see what happens when I take your suggestions!!

    Bill

    Here's hoping it works for you also.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2020-09-10T12:33:11+00:00

    I am having the same problem , only sometimes it happens even when I don't set the computer to stand by

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2020-09-10T12:55:07+00:00

    I am having the same problem , only sometimes it happens even when I don't set the computer to stand by

    It's odd, sometimes I can shut the computer down and reboot, and Google Chrome is still synced, but that is rare.  There are other times when it "pauses" midday, sometimes twice during the day, and the PC has not been turned off.  The only reasonable solution I've found is to save non-financial, non-crucial passwords in Google when it asks me.  Then when I log in again to Chrome, when I have to log back in to all the others, the login info is there so I just have to press login and away I go.  But i won't save passwords for financial sites, crucial stuff, etc.,  I just have to grin and bear it.  Just got another forced Windows 10 Update, did nothing to fix this real problem.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2020-09-10T13:13:23+00:00

    The solution is to sync your passwords to your Microsoft account - if using Microsoft Edge - or, alternatively, to your Google account - if using Chrome. Other browsers have similar capacity to save stored passwords to the cloud.

    The whole idea of storing passwords in your web browser is the ability to save them to the cloud in order to sync them. Otherwise, not only do your passwords have no backup, you are limited to using your passwords on only one device in the whole world.

    It is inevitable that substantial changes will be made to Microsoft Edge by an update. The whole idea of an update is to introduce changes. And sometimes those changes could very well affect stored passwords, and not in a good way. In my case, I use Google Chrome as my browser, which is also the default browser for my Chromebook. Google updates Chrome and the ChromeOS (which powers my Chromebook) even more frequently than Microsoft updates Windows and Microsoft Edge. If my passwords were not stored in the cloud, they would be at risk with every update. But when you store your passwords in your Microsoft (or your Google or iCloud) account, updates are a total non-event, because your passwords will be restored automatically, without you needing to do a thing. That's what syncing is about.

    A very popular alternative to storing your passwords in your web browser is to store them in a third-party password manager, like 1Password or LastPass or Dashlane or any of the other password managers. Now you can easily use your passwords on any browser, anywhere, and you don't have to be worried about losing your passwords because they are stored in the cloud and sync automatically.

    If you think about it, updates aren't the only way your passwords are at risk. What if your browser crashes, or stops working properly, and you have to re-install it - you could easily lose your passwords that way. But when you sync your passwords to the cloud, you don't have to worry about it, because your passwords are waiting for you.

    The solution is not to stop updates; the solution is to learn how things work, so you can make them work for you.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2020-09-10T14:32:01+00:00

    Except the passwords are synced with Google in Chrome, and it worked for years before the Windows 10 Update two updates ago.  So clearly some functionality changed since the synced passwords worked before, they are still synced now , but Google "pauses" the sync at random times.

    Was this answer helpful?

    7 people found this answer helpful.
    0 comments No comments