Microsoft flight sim 2020 wont launch

Anonymous

Hi i recently downloaded Microsoft Flight Simulator to my pc which i was very excited to play. Unfortunately when ever i click the icon for the game, nothing will happen the game will not launch and i have tried uninstalling it and installing it again and nothing has worked so far. Please help me because i am confused as to what to do.

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Anonymous

Thanks Louise Great to hear you got it sorted. I really didnt want to reinstall windows so I battled on.

I Finally got it to LOAD!

After crawling through pages of tips and tricks I have found a solution to my CTD on loading screen issues.

Only problem is I'm not sure exactly what fixed it but this is the Process I did.

Uninstalled MSFS 2020 and Restart PC

2 Uninstalled Xbox App and Restart PC

3 Set App language Settings to US English (this is a different setting than the keyboard and Display Language. It is in the windows settings app.

4 Installed windows sdk and Restart PC

5 Installed Xbox App and yup Restarted PC.

6 Logged in to Xbox app and searched for Flight Simulator.

7 Installed MSFS 2020 (from the xbox app) then Restarted PC

8 Now I Launched MSFS from the start menu NOT THE XBOX APP. Right click and Run as Administrator.

The Desert scene came up like usual but instead of the expected CTD up came the installation manager and so far so good I am downloading content.

I really hope this can help Others, Good Luck

Update: After about 8 hours of downloading the extra content the Sim works. and it does look amazing. Two weeks of frustration getting it to work seems a little over the top but I'm not complaining now :)

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Anonymous

After Update 4 MSFS2020 did not launch anymore.

Before this update everything worked perfect.

After update windows, reinstall MSFS2020 any many more attemps no progress at all.

But the solution was more easy than I assume ;-)

I switched the Bullguard Fire Wall out.

Instead of Bullguard the PC switch to Windows Defender Fire Wall automatically.

With the Windows Defender Fire Wall the game launches perfect.

Happy again!

Walter

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115 additional answers

Anonymous

2021-07-29T11:31:24+00:00

Have you contacted Microsoft support??? Also, have you contacted your computer manufacturer; it may be some element in your computer is blocking MSFS??? Again, keep scanning the forums as 'customer support' has generally turned into desperate people helping one another...

One other thing; if you are interested in designing flight simulators and MSFS doesn't work, have you thought of moving to X-Plane 11... I've read they offer more designer tools than any of the Microsoft sims... Just a thought... Good luck...
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Anonymous

2021-07-28T16:31:05+00:00

I do not use MSFS on Steam, so some problems may be Steam-related while others are Microsoft Store-related... I also fly DCS standalone and there is a difference of experience between the DCS Steam community and the standalone community...
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Anonymous

Robert...

It wasn't 'nice' at the time; very frustrating, as I'm sure you know... Just so we're talking about the same thing, my problem was when I would click on the MSFS shortcut to use the game I would be bounced to Microsoft Store and told to update 'Gaming Services', but every attempt to update ended with an 'error' message... Before I found my own solution I did contact MSFS services with a help request and they were back to me the next day... Below is what they sent to me, while it didn't help me maybe something in there will be of help to you... If these suggestions don't help, contact the MSFS help services as at least they did reply promptly and did try and help... Good luck; this is what they sent to me:

	Thanks for contacting Microsoft Flight Simulator Support today, please follow the troubleshooting steps below. <br> <br>Reset or Repair Gaming Services <br> <br>Reset Gaming Services <br><br><ul><li><p><b>Close</b> Microsoft Flight Simulator</p></li><li><p>From your computer Start menu, navigate to <b>Settings</b> > <b>Apps</b></p></li><li><p>Type "<i>Gaming</i>" or "<i>Services</i>" in the search bar</p></li><li><p>Select <b>Gaming Services</b></p></li><li><p>Click on <b>Advanced options</b></p></li><li><p>Click <b>Reset</b></p></li><li><p><b>Reboot</b> the system</p></li><li><p>Launch <b>Microsoft Flight Simulator</b></p></li></ul><br> <br>Repair Gaming Services <br><br><ul><li><p><b>Close</b> Microsoft Flight Simulator</p></li><li><p>From your computer Start menu, navigate to <b>Settings</b> > <b>Apps</b></p></li><li><p>Type "<i>Gaming</i>" or "<i>Services</i>" in the search bar</p></li><li><p>Select <b>Gaming Services</b></p></li><li><p>Click on <b>Advanced options</b></p></li><li><p>Click <b>Repair</b><br></p></li><li><p><b>Reboot</b> the system</p></li><li><p>Launch <b>Microsoft Flight Simulator</b></p></li></ul><br> <br><br><br>* * <br><br> <br>Install Gaming Services <br> <br>If Gaming Services is missing from your apps list: <br><br><ul><li><p>Close Microsoft Flight Simulator<br></p></li><li><p>Go to <a href="https://www.microsoft.com/store/productId/9MWPM2CQNLHN" target="_blank" rel="noreferrer nofollow">https://www.microsoft.com/store/productId/9MWPM2CQNLHN</a><br></p></li><li><p>Log in with the email address used to purchase Microsoft Flight Simulator<br></p></li><li><p>Click on Get<br></p></li><li><p>Wait for the system to install Gaming Services<br></p></li><li><p>Reboot your computer<br></p></li><li><p>Launch Microsoft Flight Simulator<br></p></li></ul><br> <br><br><br> * <br><br> <br>Reinstall Gaming Services via PowerShell* <br> <br><br><ol><li><p>In the Windows search bar, type <b>Windows PowerShell</b></p></li><li><p>In the menu, select "Run as administrator"</p></li><li><p>In the <b>Administrator: Windows PowerShell</b> screen, type the following command and press <b>Enter</b>:</p><pre><code>get-appxpackage Microsoft.GamingServices	remove-AppxPackage -allusers</code></pre></li><li><p>In the same window, type the following command and press <b>Enter</b>:</p><pre><code>start ms-windows-store://pdp/?productid=9MWPM2CQNLHN</code></pre></li><li><p>Click <b>Get</b> to install Gaming Services (select <b>Yes</b> if you receive the User Account Control (UAC) prompt)</p></li><li><p>Restart your device.</p></li></ol><br> <br><br><br>* * <br><br> <br>NOTES <br> <br>Some security programs can prevent the download and installation of Gaming Services. If the update doesn't install: <br> <br>1. Turn off Windows Firewall* by following these steps: Turn Microsoft Defender Firewall on or off and make sure your Antivirus isn't blocking Gaming Services (report to your antivirus manufacturer's website to add an exclusion) <br>2. Install Gaming Services <br>3. Reboot the computer <br>4. Reactivate the Firewall and Antivirus programs <br> <br>If you have trouble installing or updating Gaming Services from the Microsoft Store, please do the following: <br> <br>1. Press the “Win Logo” + “R” <br>2. Type: WSReset.exe and press “Enter”. <br>3. Reboot the computer and try again <br> <br>Further Troubleshooting (Microsoft Store): <br>Here are the first things to do when the Microsoft Store app is not working as usual: <br> <br>1. Sign out and sign back in the Microsoft Store app <br><br><ul><li><p>Open the Microsoft Store app on your computer</p><ul><li><p>In the Windows Search Bar, <b>type "Store"</b></p></li><li><p>Click on Microsoft Store and select <b>"Open"</b> in the menu</p></li></ul></li></ul><ul><li><p>Click on the icon in the top right-hand side corner of the screen</p></li></ul><ul><li><p>Under your email address, click on <b>Sign Out</b></p></li></ul><ul><li><p><b>Reboot</b> the computer</p></li><li><p>Open the Store and click on the profile icon again, then select "<b>Sign in</b>" and enter your credentials</p></li></ul><ul><li><p>Make sure to sign back in the <b>Microsoft Store</b> with the <b>Microsoft account used to purchase Microsoft Flight Simulator</b></p></li></ul><br> <br>2. Reset the Microsoft Store Cache. <br><br><ul><li><p>On your keyboard, press the “Win Logo” + “R” keys</p></li><li><p>Type: WSReset.exe and press “Enter”</p></li></ul><ul><li><p>A black window will pop up</p></li><li><p>Wait until the pop up disappears and the Store comes up</p></li><li><p>Reboot your computer</p></li></ul><br> <br>If these simple steps didn't help, please follow the additional instructions from this article: Download & Installation issues: Windows Store troubleshooting. <br> <br>We would also recommend trying the solutions detailed in these articles from the Microsoft Support Knowledge base: <br><br><ul><li><p><a href="https://support.microsoft.com/en-us/account-billing/fix-problems-with-apps-from-microsoft-store-93ed0bcf-9c12-3df6-6dda-92ec5d0415ac" target="_blank" rel="noreferrer nofollow">Fix problems with apps from Microsoft Store</a></p></li></ul><br> <br>Please note that the Microsoft Flight Simulator team has very limited access to the Microsoft Store, and can only provide support in line with the steps described here. If you require further assistance with the Microsoft Store after exhausting the solutions above, please contact Microsoft Support or visit Microsoft Store Help. <br> <br> <br>Kind regards, <br>Microsoft Flight Simulator Support Team	<br>	---

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