IRQL_NOT_LESS_OR_EQUAL ntoskrnl.exe + 3f3ea0

Anonymous
2020-09-15T14:48:51+00:00

Hello, i bought a new PC 1 week ago and im fighting with the bluescreen of death. I tried to format my pc four times and still i didnt get rid of that bluescreen. I really hope somehow you are able to help me. I tried to see what causes that problem by downloading BlueScreenView app and here's the screen.

https://drive.google.com/file/d/1QCCcUjICSwXMd1kVPJXUQwo5RWDvn3In/view?usp=sharing

Ive tried to put minidump crash file here but it says i dont have such rights to even open it (if you are able to help me with that i can post it in next comment if needed)

My PC specs are:

CPU: AMD Ryzen 5 3600

GPU: MSI Radeon RX 570 ARMOR OC 4GB GDDR5

RAM: G.SKILL 16GB (2x8GB) 3200MHz CL16 Aegis

Motherboard: Gigabyte B450 AORUS ELITE

Hopefully you can help me somehow...

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

48 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. DaveM121 935.1K Reputation points Independent Advisor
    2020-09-15T14:55:25+00:00

    Hi d1Kuba

    I am Dave, an Independent Advisor, I will help you with this . . .

    Please copy your minidump files to your Desktop, then from there, upload those to the cloud (OneDrive, DropBox, Google Drive . . .etc)

    Then right click the files on the cloud and choose Share - Copy Link

    Then post that share link here, so I can look at those for you . . .

    Was this answer helpful?

    0 comments
  2. Anonymous
    2020-09-15T15:05:10+00:00

    Okay so there is a minidump file with the crash : https://drive.google.com/file/d/1vizkRucWybCJSuodswxrmqklTsMGgkIz/view?usp=sharing

    i want to add that i scanned my disk, i tried diagnostics of my RAM and it didnt show any errors, so i dont know really what causes the problem

    Was this answer helpful?

    0 comments
  3. DaveM121 935.1K Reputation points Independent Advisor
    2020-09-15T15:09:42+00:00

    Hi d1Kuba

    Sorry , I cannot access those files, they are not shared, right click them and choose Share - Copy Link . .

    Was this answer helpful?

    0 comments
  4. Anonymous
    2020-09-15T15:11:13+00:00

    Okay sorry my google disk was kidding with me, now it should work: https://drive.google.com/file/d/1vizkRucWybCJSuodswxrmqklTsMGgkIz/view?usp=sharing

    Was this answer helpful?

    0 comments
  5. DaveM121 935.1K Reputation points Independent Advisor
    2020-09-15T15:18:43+00:00

    Hi d1Kuba

    I got that minidump file, it does not indicate any specific device driver or hardware as a cause, it only indicates memory (RAM) corruption, you should download the widely available free utility MemTest86, then run a full scan with that to check if there is errors on your RAM . . .

    You could also remove one of the sticks of RAM and see if your system is stable, then swap to the other stick to check that . . .

    Was this answer helpful?

    0 comments