my pc keep crashing tried many solution nothing worked im still getting black screen/BSOD

Anonymous
2020-09-22T00:47:20+00:00

hello

(before i say anything what u will read right here is the same on a thread i posted before and im doing new post bcs my problem didnt got fixed)

my pc is  still new a year and half now

but for a long time im getting alot BSOD

tried to  fix the issues  with many methodds nothing works i even opened one thread here about the problem and nothing worked for me

and the thing  that its happening to me its soo weird im having the weirdest PC ever

here is whats going on 

so i login  to my pc doing work playing games watching youtube etc...

everything fine then BOOM all of sudden my pc crashes and restart by its on

and then everything is fine im it didnt crash anymore

and then i restart my pc  or close it for different reason and then  when i use it everything is fine  then BOOM bsod and its restart and everything is fine after

and also sometimes when i get bsod

there  a precentge to collect information about the crash 

sometimes it went 100% and restart everything is fine

but sometimes its stays at 0% and then it restart BUT guess what happen i get black screen this msg i forgot what it said exactly but its something like this ( pls reboot insert a proper boot device ) something like that

but when i reboot by ctrl + alt + del to restart im having the same msg. so what i did i just turn off my pc by

the boot button wait couple of min then boot again and everything is fine again  i login i go do my work THEN BOOM  my pc crashes and restart by its own then it wont crash again incouple of days if i didnt close my pc

so  what i mean by all of this is

when my pc restart by it own there will be no another crashes for couple  of says then it will crash

but when i restart or close my pc annd open it  by my self and then the crashes happen again  until it restart on its own to work fine

and so what i do i just open my pc wait for it to crash and restart by its own and so i work fine without crashes and when im done i keep my pc open so i  dont have to open it by myself and crash all over again

and thats happen to me for long time i was battling with this **** 

i just dont know  **** is going on 

tried alot of **** nothing works

sry for the long msg

(and   i posted a thread like this before it in here

https://answers.microsoft.com/en-us/windows/forum/all/my-pc-keep-crashing-and-im-getting-alot-of-bsod/eb936ddf-4bec-4476-bb8d-aecf286a107c

or check it on my profile)

and i have gtx 1660ti

i5 9600k

16g ram

ADATA ssd

WDC

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-09-28T00:20:34+00:00

    See here how to run Nirsoft Blue Screen View:

    https://www.thewindowsclub.com/how-to-use-blues...

    (Avoid ad links, especially avoid Restoro ad!)

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  2. Anonymous
    2020-09-28T07:36:19+00:00

    hello greg 

    i had to go it was late for me

    anyway

    idk what u want me to give u in the bluescreen viewer

    but i'll assume that u want something like this

    first this the dumpfiles i assume

    these two are the latest mindump that has ben " saved "

    the reason why  isaid savee is bcs

    bcs i get alot of bsod but

    like i said in the thread that sometimes when i get bsod it wont collect info it stays at 0%

    and it always happend when i get the bsod of ( critcal_process_died )

    everytime when i get this bsod that has the reason ( critcal_process_died ). my pc cant collect info its stuck at 0% and then it kick me out in the in to the boot screen when i see my motherboard company and then i get msg like this

    to escape from that i need to shutdown the pc then open it again

    if i restart from this msg it wont work it  will get me back to this msg

    so i have to close it then wait a min then open it then everything is fine  until i get bsod or the pc restart on itsself

    that always always happend when i get ( critical proccess died bsod )

    anyway thats what i got so far

    hope that helped alot

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  3. Anonymous
    2020-09-28T15:33:22+00:00

    I gave you a tutorial for how to run Nirsoft Blue Screen viewer. Please follow the steps it gives to interpret the Blue Screen crash file. If you need help then post it's results back here, not the raw file that isn't useful yet. We need to know what NirSoft says first.

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  4. Anonymous
    2020-09-28T15:56:39+00:00

    im not sure if thats what you want but i hope it is

    i followed the steps look

    idk is this what you want?

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  5. Anonymous
    2020-09-28T16:05:39+00:00

    The problem is caused by the Nvidia Display driver.

    Completely remove the driver by using DDU here:

    https://www.guru3d.com/files-details/display-dr...

    Then install the latest Nvidia Display driver from here:

    http://www.nvidia.com/Download/Scan.aspx?lang=e...

    https://www.nvidia.com/Download/Find.aspx

    Is the display device a separate card or a chip on the motherboard? If it's on the motherboard then contact them to find the driver.

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