my pc keep crashing tried many solution nothing worked im still getting black screen/BSOD

Anonymous
2020-09-22T00:47:20+00:00

hello

(before i say anything what u will read right here is the same on a thread i posted before and im doing new post bcs my problem didnt got fixed)

my pc is  still new a year and half now

but for a long time im getting alot BSOD

tried to  fix the issues  with many methodds nothing works i even opened one thread here about the problem and nothing worked for me

and the thing  that its happening to me its soo weird im having the weirdest PC ever

here is whats going on 

so i login  to my pc doing work playing games watching youtube etc...

everything fine then BOOM all of sudden my pc crashes and restart by its on

and then everything is fine im it didnt crash anymore

and then i restart my pc  or close it for different reason and then  when i use it everything is fine  then BOOM bsod and its restart and everything is fine after

and also sometimes when i get bsod

there  a precentge to collect information about the crash 

sometimes it went 100% and restart everything is fine

but sometimes its stays at 0% and then it restart BUT guess what happen i get black screen this msg i forgot what it said exactly but its something like this ( pls reboot insert a proper boot device ) something like that

but when i reboot by ctrl + alt + del to restart im having the same msg. so what i did i just turn off my pc by

the boot button wait couple of min then boot again and everything is fine again  i login i go do my work THEN BOOM  my pc crashes and restart by its own then it wont crash again incouple of days if i didnt close my pc

so  what i mean by all of this is

when my pc restart by it own there will be no another crashes for couple  of says then it will crash

but when i restart or close my pc annd open it  by my self and then the crashes happen again  until it restart on its own to work fine

and so what i do i just open my pc wait for it to crash and restart by its own and so i work fine without crashes and when im done i keep my pc open so i  dont have to open it by myself and crash all over again

and thats happen to me for long time i was battling with this **** 

i just dont know  **** is going on 

tried alot of **** nothing works

sry for the long msg

(and   i posted a thread like this before it in here

https://answers.microsoft.com/en-us/windows/forum/all/my-pc-keep-crashing-and-im-getting-alot-of-bsod/eb936ddf-4bec-4476-bb8d-aecf286a107c

or check it on my profile)

and i have gtx 1660ti

i5 9600k

16g ram

ADATA ssd

WDC

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-09-24T00:15:32+00:00

    No worries, I will stick with you as long as it takes.

    Next go back to the top of this thread and make sure every step was completed. It helps to report back the actual results so I know what else to suggest.

    Please don't skip any steps. We often find out later that the fix was the skipped step. If you need help performing any step I will help.

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  2. Anonymous
    2020-09-25T11:36:18+00:00

    hello greg hope you are doing ok

    i apologize for the delay i couldnt set on my pc yesterday due to some  emergency

    anyway when i was walking and download through  every driver.  when i try to install the " Intel Optane driver " i get this massage i couldnt understand it correctly

    https://prnt.sc/uno0zy

    this the msg that i get

    in the mean time until u inform me whats going on im gonna go through the other drivers and im gonna update you

    as i am walking through i went all the way to intel_VGA and when i try to install its said " this computer does not meet the minimuim requirements for installking the softwere "

    so i continue and i finished and downloaded everything accept the last 2

    the first one is the one the u told me to not download

    and the 2nd one is the same as one of the apps above but its on " beta "

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  3. Anonymous
    2020-09-25T15:27:24+00:00

    The screenshot is not displaying. Please take a screenshot following this guide to capture a screenshot and attach it using Attach Image button in reply box: http://windows.microsoft.com/en-us/windows-10/o...

    What is the version and date of the Display driver presently installed in Device Manager? Did you import it from Intel or Windows Updates?

    Double check it with the Intel Driver Updater utility here:

    http://www.intel.com/content/www/us/en/support/...

    This may simply be a case where there is a newer driver installed than the one posted on the motherboard downloads page.

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  4. Anonymous
    2020-09-25T15:47:31+00:00

    this is the msg

    and there is no display drivers

    but i have display adapters

    i download the utility and i have this update

    and i tried to download this software update and i get this msg

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  5. Anonymous
    2020-09-25T16:56:06+00:00

    See the section here "I have the Intel:registered: Rapid Storage Technology (Intel:registered: RST) application installed. Can I install the Intel:registered: Optane:tm: memory application as well?"

    See how to make sure Intel Optane is enabled in BIOS, then manage it using IRST already installed:

    https://support.cyberpowerpc.com/hc/en-us/artic...

    https://www.intel.com/content/www/us/en/support...

    If any further problems contact your motherboard Support as they are the ones to deal with this hardware issue.

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