Bluetooth has disappeared from Windows 10

Anonymous
2020-08-03T01:03:40+00:00

The setting to switch Bluetooth on / off has disappeared from my Bluetooth settings page.  I have since tried updating the drivers, reinstalling the drivers and even uninstalling the device from the Device Manager page, followed by selecting "scan for hardware changes", and nothing has worked, its as though my computer has simply forgotten how to turn Bluetooth on.

Please help

Windows for home | Windows 10 | Devices and drivers

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Anonymous
2020-09-18T01:47:08+00:00

I have a Dell XPS desktop with Qualcom QCA8930 wireless/bluetooth board. The Bluetooth drops out periodically and the only way I have found to fix it is to turn off the pc, unplug it for 10 seconds, plug it back in and then start. It always fixes it, but it is a pain. Restarting or shutting down and starting again do not solve the problem; the ac cord has to be disconnected and then reconnected.

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  2. Anonymous
    2020-09-24T01:58:39+00:00

    Yep, all that pretty much echoed my own experience.

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  3. Anonymous
    2020-09-23T14:20:47+00:00

    I have a Dell XPS desktop with Qualcom QCA8930 wireless/bluetooth board. The Bluetooth drops out periodically and the only way I have found to fix it is to turn off the pc, unplug it for 10 seconds, plug it back in and then start. It always fixes it, but it is a pain. Restarting or shutting down and starting again do not solve the problem; the ac cord has to be disconnected and then reconnected. 

    Amazing.  Thank you.  This helped my user out on their Dell Precision 5520, where Bluetooth functionality had disappeared completely from Windows 10.

    Things that DID work:

    1. Do a complete shut down (hold SHIFT and shut down the computer), unplug the computer from all power for 10 seconds, plug the computer in and start the computer.

    Things that DID NOT work:

    1. Using the Windows 10 quick actions panel to turn on Bluetooth.

    Result: This option did not appear at all. 2. Using Control Panel's Bluetooth settings.

    Result: This option did not appear at all. 3. Device Manager - scanning for hardware.

    Result: No effect.  Drivers for the hidden Bluetooth devices were already up to date. 4. Windows Updates.

    Result: No effect. 5. Reinstalling the recommended Dell drivers for the package (Qualcomm QCA61x4A/QCA9377 WiFi and Bluetooth Driver).

    Result: No effect. 6. Performing a typical restart of Windows.

    Result: No effect. 7. Using services.msc to start, restart, or reconfigure Bluetooth-related services.

    Result: No effect. 8. Reinstalling third party driver packages for the same hardware.

    Result:  The installer would not complete because the Bluetooth hardware was not detected. 9. Windows Troubleshooter for Bluetooth.

    Result:  The troubleshooter would not complete because the Bluetooth hardware was not detected.

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  4. Anonymous
    2020-09-18T06:14:59+00:00

    Like you said, my bluetooth has randomly re-appeared overnight. It must take Thursdays off....

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