Bluetooth has disappeared from Windows 10

Anonymous
2020-08-03T01:03:40+00:00

The setting to switch Bluetooth on / off has disappeared from my Bluetooth settings page.  I have since tried updating the drivers, reinstalling the drivers and even uninstalling the device from the Device Manager page, followed by selecting "scan for hardware changes", and nothing has worked, its as though my computer has simply forgotten how to turn Bluetooth on.

Please help

Windows for home | Windows 10 | Devices and drivers

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Anonymous
2020-09-18T01:47:08+00:00

I have a Dell XPS desktop with Qualcom QCA8930 wireless/bluetooth board. The Bluetooth drops out periodically and the only way I have found to fix it is to turn off the pc, unplug it for 10 seconds, plug it back in and then start. It always fixes it, but it is a pain. Restarting or shutting down and starting again do not solve the problem; the ac cord has to be disconnected and then reconnected.

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  1. Anonymous
    2021-06-12T16:56:31+00:00

    Same problem.

    My fix:

    Select Device Manager

    Select Network adapters:

    look for Intel adapters (mine was Intel Centrino Advance-N 6250 )

    Select Tag Power Management:

    Uncheck "Allow the computer to turn off this device to save power"

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  2. Anonymous
    2021-02-15T00:09:48+00:00

    go to updates on settings press on additional and see if anything is in there thats what worked for me when i had same problem

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  3. Anonymous
    2020-12-07T17:45:43+00:00

    Again, turning off my computer AND unplugging it worked for me after everything else had failed.

    Thank you. This is what finally worked for me too. It's very inconvenient though. I've had to do this at least a couple times already. And the rest of the time if my bluetooth hasn't disappeared completely then it's constantly cutting in and out and I have to restart my computer to get it to quit. I have to do that a few times a week. Sometimes multiple times a day. It's very frustrating and I've been having that issue since the beginning of the year. The bluetooth completely disappearing didn't start happening until I installed the fall updates. I really wish Microsoft would figure out this bluetooth issue. I know it's not my headphones or my speakers because they work perfectly fine on my tablet and my phone with no issues at all. It's just on my laptop.

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