I changed my user account name and now my laptop is unable to boot up.

Anonymous
2020-08-07T09:27:54+00:00

C:\users\susan\

I didn't like my name was incomplete, it was "susan" insted of "susanta" in users folder. So i searched on internet to how to change it.

What I did: Win + r, searched "netplwiz", opened up a window called User Accounts, I select on the the only account(admin account), I click on properties, it opens up a new window allowing me to change my username, I change my username and click apply. But still the folder name is "susan". Then i can't find my account on the users list where I changed it. Then i think restart could solve my problem, But when i restart it won't boot up and can't auto repair.

Please help.please....

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

42 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2020-08-10T00:18:34+00:00

    I already copied my important files from c drive by this way. Now I want to perform a clean install, but don't know the product key. Is it occurs problem after i made a clean install?

    Was this answer helpful?

    0 comments
  2. Anonymous
    2020-08-09T23:50:56+00:00

    It's surprising it dropped out of NetPlWiz yet its name is still Susan. Anyway...

    (1) If you need to backup important user files & downloads (in anticipation of a clean install), here is a way. Notepad works very well at a Command Prompt of the Recovery Environment.

    (a) Plug in a USB drive on which to copy your files.

    (b) Get to the Recovery Environment, & at the "Choose an Option" screen,

         click "Troubleshoot > Advanced Options > Command Prompt".

    (c) Enter Notepad at the Command Prompt.

    (d) In its File menu, select Open.

    (e) Set Notepad to display all file types with its requestor at bottom.

    The files you want are likely in the folders at "C:\Users\Susan". Remember to Refresh the screen after a paste. Additional notes...

    o  Notepad's left pane has only "Quick Access", "Libraries", & "This PC".

    o  Click This PC to switch from C: to the USB drive & vice versa.

    o  Double-click a drive or folder in the right pane to open it. Or just select it, then click the Open button at bottom. But ensure nothing is in the filename box, or you get an error message (if it isn't a text file).

    o  Right-click a file or folder, & select Copy. That seemed instantaneous.

    o  Go to the USB drive, right-click in Notepad's right pane, & select Paste.

         I had an hourglass for just about a minute - or was it two - for 1.3 GB.

    o  When the normal pointer reappears, right-click in the right pane, & select Refresh - or I think you never will see it.

    (2) Also in anticipation of a clean install, make Win 10 Installation media here...

    https://www.microsoft.com/en-us/software-download/windows10

    Download Windows 10 - This is always the latest finalized Windows version, currently 2004.

    Download MediaCreationTool2004.exe & run it to make a Windows 10 Installation USB drive (or an .iso to burn to DVD). Follow the instructions under "Using the tool to create installation media". As it says, match it to the Language, & Architecture (x64/64-bit or x86/32-bit) of the computer on which it will be used. The Windows Edition to take is "Windows 10", which includes both Home & Pro.

    (3) Then, to boot it...

    You need to press an F-key during boot to get to the BIOS Boot Menu. If you don't know it...

    https://www.sysnative.com/forums/threads/get-access-to-bios-settings-boot-menu-f-keys-hotkeys-by-system-manufacturer-oem.23010/

    Get access to BIOS settings & Boot Menu: F-keys/Hotkeys by System Manufacturer (OEM)

    Note: That is an informative 3rd-party site. But I know nothing (bad or good) of any downloads or links that are there.

    (a) Insert the DVD or plug in the USB Installation media.

    (b) Boot or reboot the computer.

    (c) Press & hold the F-key at the manufacturer's logo (or at the black screen just before the logo).

         If the key was pressed in time, mine shows activity at the bottom of the screen,

         & the BIOS Boot menu soon shows up.

    (d) From the BIOS Boot Menu, choose the "UEFI" option for the media, if offered.

         Mine names the device brand & precedes it with "UEFI:".

    (e) If it were a DVD inserted, you get a message to "Press any key" to boot it.

         If not pressed in time, the DVD will be bypassed & Windows will try to boot.

    When the Installation media boots, you may select "Repair your computer" instead of to install. That will reboot to its own Recovery Environment at the "Choose an Option" screen.

    Or, you may perform a clean install. Want instructions?

    Was this answer helpful?

    0 comments
  3. Anonymous
    2020-08-09T19:35:23+00:00

    I know what you're talking about. Windows just creates a shorter directory from the actual name.

    There are still a couple of questions. Why can't you perform system recovery? Why can't you reinstall Windows 10? If you have any files that you did not back up that are important?

    Was this answer helpful?

    0 comments
  4. Anonymous
    2020-08-09T17:14:36+00:00

    No... it's already susan.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2020-08-09T15:03:04+00:00

    (1) At the Automatic Repair screen, click the "Advanced Options" button.

         That should get to the "Choose an Option" screen.

    (2) Click "Troubleshoot > Advanced Options > Command Prompt".

         This reboots to a Command Prompt.

    (3) Enter the following commands...

    DiskPart                  <<<Open Diskpart

    List  Vol                   <<<List the volume letters

    Exit                          <<<Exit DiskPart

    Can you tell which letter is on your Windows partition? Then use it (instead of C:)...

    DIR  C:\Users  /a<<<Show the user names

    Do you see the user name that was renamed? Try renaming it back...

    REN  C:\Users\Susanta  Susan <<<But use the letter you saw above

    Close the Command Prompt, then click "Continue" to see whether Windows will boot. I hope that does it. Here is what it looked like for me, but I didn't do the REN (rename)...

    Microsoft Windows [Version 10.0.19041.1]

    (c) 2019 Microsoft Corporation. All rights reserved.

    X:\windows\system32>DiskPart

    Microsoft DiskPart version 10.0.19041.1

    Copyright (C) Microsoft Corporation.

    On computer: MININT-4CK8MLL

    DISKPART> List Vol

      Volume ###  Ltr  Label        Fs     Type        Size     Status     Info

      ----------  ---  -----------  -----  ----------  -------  ---------  --------

      Volume 0     D                       DVD-ROM         0 B  No Media

      Volume 1     C   PCR Hard     NTFS   Partition    930 GB  Healthy                 <<<Mine is still C: there

      Volume 2     E   WinRE 2004   NTFS   Partition    847 MB  Healthy

      Volume 3         ESP          FAT32  Partition     99 MB  Healthy    Hidden

    DISKPART> Exit

    Leaving DiskPart...

    X:\windows\system32>DIR C:\Users /a<<<List the Users

     Volume in drive C is PCR Hard

     Volume Serial Number is F4D4-2928

     Directory of c:\Users

    07/09/2020  07:07 PM    <DIR>          .

    07/09/2020  07:07 PM    <DIR>          ..

    12/07/2019  01:30 AM    <SYMLINKD>     All Users [C:\ProgramData]

    07/09/2020  07:55 PM    <DIR>          Default

    12/07/2019  01:30 AM    <JUNCTION>     Default User [C:\Users\Default]

    12/07/2019  01:12 AM               174 desktop.ini

    07/26/2020  11:48 AM    <DIR>          pcrrc                                            <<<My username showed up

    07/09/2020  07:15 PM    <DIR>          Public

                   1 File(s)            174 bytes

                   7 Dir(s)  945,861,312,512 bytes free

    X:\windows\system32>

    Was this answer helpful?

    0 comments