Flight simulator please insert disc???

Anonymous
2020-08-18T04:23:28+00:00

When I start up the game it tells me to press any button to start. I press a button and then it tells me to insert the disk and press continue. I don't have a disk because I purchased the premium Deluxe Edition online it's bought-and-paid-for it says the game is installed but everytime I press continue it just pops up again please insert disc.

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-08-18T13:12:37+00:00

    That's a good question I'm still working on that part. I just bought it from Steam because I have given my Microsoft account every single permission it has asked for and it still won't let me play the game.

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  2. Anonymous
    2020-08-18T13:12:29+00:00

    How did u manage to get a refund and who did u call or what did u do to get this. Im struggling even to get a refund 😪

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  3. Anonymous
    2020-08-18T12:58:16+00:00

    Thats what I want to do, how do you get a refund from microsoft

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  4. Anonymous
    2020-08-18T12:28:53+00:00

    I found the solution. 

    Get a refund from Microsoft and buy from Steam..... Problem solved, game has installed and now I'm playing.... Imagine that 🤷‍♂️

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    100+ people found this answer helpful.
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  5. Sumit 44,226 Reputation points Volunteer Moderator
    2020-08-18T10:55:04+00:00

    Try this:

    https://flightsimulator.zendesk.com/hc/en-us/articles/360015985699-Error-message-Please-insert-disc-

    Now that Microsoft Flight Simulator is officially released in your region, this error message should disappear.

    If the problem persists, please do the following:

    Check your time and location settings:

    • Select Start , then select Settings > Time & Language.
    • Select Date & time to verify your time settings and select Region to check your location. These settings need to show your current location and time zone/the timezone associated to the account you made the purchase on.

    Deactivate Windows Defender and/or any firewalls

    • Open Start. . ...
    • Open Settings. . ...
    • Click. Update & Security. ...
    • Click Windows Security. This tab is in the upper-left side of the window.
    • Click Virus & threat protection. ...
    • Click Virus & threat protection settings. ...
    • Disable Windows Defender's real-time scanning.
    • Set game priority to high
    • Turn off any overlays

    If you're still experiencing issues with the Windows Store, please go through the following guide: Windows Store troubleshooting.

    Please be aware that the Microsoft Flight Simulator team has very limited access to the Store, and can only provide support in line with the steps reproduced in our Knowledge base If you require further assistance with the Microsoft Store, please contact Microsoft Support or visit Microsoft Store Help.

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    6 people found this answer helpful.
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