Flight simulator please insert disc???

Just got it started at last - Installed Digital Ownership again three times, then did a cold re-boot.  Got past the disc request and is now downloading.  Looks like a long wait until it is all installed.

Yes defiantly major issues and causing major headaches for us. Not a first good impression. I'm just trying to get a refund and purchase through steam like another post suggested but they are going through do this do that then u need to speak to another dept.  Totally unacceptable. They take your money straight away and should refund straight away.

I am having the same problem. So disappointing. Waited patiently for the game to be available and now the big letdown.  Such a failed product launch. Hope they have it fixed asap.  Trying to call Microsoft and speak to someone about it is a joke too.  Got through on a call and the message said they were closed.  Didn't even say when they would be open.  I am still searching for someone to talk to. I found another line to Microsoft support Canada.  I selected the "speak to a real person" option.  It made me log in to my Microsoft account which I did then you input your phone number and it schedules you a callback from a live agent.  My time was scheduled for 1 minute, but I have been waiting over 10 minutes now and still no call back.

That's a good question I'm still working on that part. I just bought it from Steam because I have given my Microsoft account every single permission it has asked for and it still won't let me play the game.

How did u manage to get a refund and who did u call or what did u do to get this. Im struggling even to get a refund 😪